Lake Saint Louis, MO, 63367, USA
3 days ago
Information Technology Site Support Analyst
**It's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - Lake Saint Louis **Worker Type:** Regular **Job Highlights:** Looking for an opportunity to grow strategic relationships and make meaningful change within a Ministry Site? Look no further – **Job Summary:** Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Provides troubleshooting, training and implementation of clinical and business systems. + Coordinates desktop, laptop, telephony and peripheral device support. + Documents and troubleshoots issues. + Promotes IHT standards and procedures in completion of work activities. + Supports Active Directory tools including group management, script execution, GPO and software deployment, folder and file share access. + Supports multiple operating systems including Windows, iOS, and Android. + Ensures that network devices are maintained with current virus protection and software patches. + Works with Enterprise Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network. + Documents and troubleshoots issues while appropriately utilizing the service ticketing system. + Performs other duties as assigned. EDUCATION + Bachelor's degree in computer science or related field, or equivalent years of experience and education EXPERIENCE + Three years' experience PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 9300230099 Facilities Management - SJHW **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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