Information Technology Site Support Analyst
SSM Health
**It's more than a career, it's a calling.**
MO-SSM Health St. Joseph Hospital - Lake Saint Louis
**Worker Type:**
Regular
**Job Highlights:**
Looking for an opportunity to grow strategic relationships and make meaningful change within a Ministry Site? Look no further –
**Job Summary:**
Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems.
**Job Responsibilities and Requirements:**
PRIMARY RESPONSIBILITIES
+ Provides troubleshooting, training and implementation of clinical and business systems.
+ Coordinates desktop, laptop, telephony and peripheral device support.
+ Documents and troubleshoots issues.
+ Promotes IHT standards and procedures in completion of work activities.
+ Supports Active Directory tools including group management, script execution, GPO and software deployment, folder and file share access.
+ Supports multiple operating systems including Windows, iOS, and Android.
+ Ensures that network devices are maintained with current virus protection and software patches.
+ Works with Enterprise Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network.
+ Documents and troubleshoots issues while appropriately utilizing the service ticketing system.
+ Performs other duties as assigned.
EDUCATION
+ Bachelor's degree in computer science or related field, or equivalent years of experience and education
EXPERIENCE
+ Three years' experience
PHYSICAL REQUIREMENTS
+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
+ Frequent keyboard use/data entry.
+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.
+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
+ Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
+ None
**Department:**
9300230099 Facilities Management - SJHW
**Work Shift:**
Day Shift (United States of America)
**Scheduled Weekly Hours:**
40
**Benefits:**
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)
_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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