**Working Title: Desktop & Server Support Administrator** **Job Class: Information Technology Specialist 3** **Agency: State Board of Investment** + **Job ID** : 83206 + **Location** : St. Paul + **Telework Eligible** : Yes - Up to 3 days per week + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 01/13/2025 + **Closing Date** : 02/03/2025 + **Hiring Agency/Seniority Unit** : Investment Board + **Division/Unit** : State Board Of Investment(SBI) / Information Technology + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : MAPE + **Work Area** : St Paul + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes * _SBI currently utilizes a hybrid model, with a minimum of two anchor days in-office per week._ _This is subject to change at the discretion of the SBI Executive Director._ **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position serves as SBI’s desktop and server Support administrator. The successful candidate will recommend, implement, execute and primarily support the hardware and systems software for the systems servers at SBI, emphasizing overall service, availability, and system security. The position will also serve as the main security administrator and will work closely with SBI IT Management to evaluate and implement the security policies and alleviate the concerns raised therein. It will also act as the Champion of SBI’s Patch Management initiative to ensure SBI’s IT systems are patched and secure. **Minimum Qualifications** + 3 years of professional level experience in a network environment. A MA degree in Information Technology or a related field may substitute for 18 months of experience, related Bachelor’s degree may substitute for 1 year, or related Associate's degree may substitute for 6 months. **Work experience must include the following:** + Knowledge and skill working in a Windows environment using office support products such as Microsoft Word, Excel, and PowerPoint + Knowledge and skill working within a Microsoft environment + Demonstrated experience performing hands-on work to install, integrate, test, debug, and certify components of a technology infrastructure + Demonstrated experience developing and maintaining automation scripts using programs such as PowerShell + Ability to write and follow procedures and processes + Ability to discern the nature of a malfunction (hardware versus software), pinpoint the cause using system management and diagnostic software tools and, using good judgment based on fact, to correct the problem in a timely manner. + Strong oral and written communication skills to communicate with the business and IT system experts during problem solving, decision making, documentation and reporting. + Experience troubleshooting AV equipment for presentations with Teams, Zoom, etc **Preferred Qualifications** + Advanced knowledge in a wide array of technology and architectures including operating systems (Microsoft, VMware,), LAN/WAN and wireless networking, TCP/IP, directory structures (LDAP, Active Directory), identity management and provisioning, middleware, firewalls, remote access, SAN, iSCSI, and host/client security concerns + A Bachelor’s degree in Information Technology or a related field. + Demonstrated experience in project management, using project management principles and practices. + Cybersecurity experience. **Additional Requirements** It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components: + Criminal History Check + Employment Reference Check + Social Security and Address Verification + Education Verification + Driver's License Check **The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.** AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.