About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.

About the role:

Reporting into the Director of IT you will be responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at the property.

What will you do:

Ensure effective support, ensure critical systems are available, establish and maintain user procedures and hardware familiarization for all systems

Provide systems administration including maintaining user/group accounts, user configuration, trouble shooting access problems and completion of on-site documentation

Server infrastructure management, performance monitoring, operating system upgrades and troubleshooting

Participate in technology implementations, contributing to technology capital and operating budgets

Provide direct guest support along with support to function rooms and conference services

What you bring:

A technical background, MSCE or strong networking skills, education and/or experience supporting complex networks

Ability to assist the Director of IT with the day to day coordination of the IT department

An understanding of the purpose and reasons for internal controls, and ideally have familiarity with hotel quality and service standards with a strong commitment to service

Strong interpersonal and relationship-building skills to work with cross-functional teams

Proactive and inquisitive mind set to develop problem solving, decision making, and strategic thinking skills

Fluency in English and Italian

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Dry Cleaning for Employee Uniforms

Meals available at our Employee Restaurant 

Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year 

Employee Recognition Programs 

Opportunities to build a successful career with global potential 

Schedule & Hours:

This is a full-time position

This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.