Citigroup Services Technology- Infrastructure and Platform management team is looking for a strong Technology/Platform Delivery Lead with Infrastructure / Delivery Project management experience who Designs, builds, and maintains a stable and efficient infrastructure to optimize service delivery across Production, QA, and Dev environments.

Key responsibilities:

The role will include, but not limited to the following

Display strong working relationship with technology development teams, architecture & engineering teams, testing teams, project management teams and infrastructure teams to identify technical and functional needs of infrastructure/platform needs and determine prioritization.Work with Architecture and Engineering teams/ cross-functional teams to develop standards through templates and process to enforce best practices for software development to ensure platform/environments are stable.Creates comprehensive business requirement plans and champions Cloud / IaaS/PaaS adoption of new platforms during IT transformations. Provide Technology Benefit and Business Benefit for any new investment to procure Infrastructure.Implement environment maturity models (Production, Contingency, Disaster Recovery) and coordinate build activities by working closely with Technology leads identifying business flow and applications in scope.Drive adoption to Implement industry best practices and always use production stability and availability as guideline while implementing solutions.Experience in managing projects/programs for enterprise solutions and environment build for business-critical applications and client testing environments.Experience in working with Development teams to evaluate capacity needs and estimate capacities based on utilization and growth trends to get demand for building messaging infrastructure.Effectively manage day-to-day tasks / activities in coordination with a team of dev leads to meet the deliverables and schedule of a data solution component within a larger application project.Proactively engaging during business requirements to assess any impact through implementation and Go Live of application components. Also provide cost / benefit analysis and Investment/funding estimates vs. Cost saves for Productivity.Partner with other infra leads across business departments and the wider Citi technology groups to drive quality across the application on boarding and production stability initiatives.Engage with Client relationship managers and various internal stakeholders to review business requirements and provide solutions to manage SLAs, KPIs and solve conflicts by identifying application, technical and data issues.Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services

Skills & Qualifications:

Extensive experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvementExperience in Expert level skills in SQL, Windows, Linux, Oracle, MSSQL,Exposure to Cloud based technologies, Micro services, OpenShift, AWS, Google, Azure, etc.Experience in managing Infrastructure projects for Enterprise Container Solutions/OpenShift/ Cloud by defining scope, dependencies, and prioritiesKnowledge of industry standard tools and technologies such as AppDynamics, Dynatrace and other Observability toolsUnderstanding of how specialization within area contributes to the business and of competitors' products and servicesAbility to develop projects required for design of metrics, analytical tools, benchmarking activities and best practicesPresentation skills with a high degree of comfort speaking with executives, IT Management, and developersStrong relationship builder, works as a partner with multiple stakeholders and business areasExperience in a Financial Services or large complex and/or global environment preferredEffective analytic/diagnostic/problem solving skills

Education:

Bachelor’s/University degree in Computer Science or Information TechnologyMaster’s degree preferredIndustry certification such as PMP or Technology certifications preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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