As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

Quad/Graphics’ IT team oversees our company’s vast technology infrastructure. Our service and support are the backbone that enables every other department to function productively. We are proud to be industry-leading innovators, leveraging technology to help both our customers and employees succeed.

Infrastructure Administrator is an entry- to mid-entry level position responsible for implementing and supporting compute hosting technology solutions at a beginner to intermediate level. The Engineer is focused on core IT knowledge with specialization in compute infrastructure (servers, storage, backups, data centers). This role works tightly with business partners and developers, while bridging the technology gap to IT operations. This employee will implement and maintain solutions, create documentation, and help provide 7x24 support. We are moving from a siloed environment to adopting DevOps principles and practices and this position is a change-agent for that transition.

KEY RESPONSIBILITIES

Works as a part of a System team for an IT DomainResponsible for production systems, servers, and all compute infrastructure (monitoring, uptime, performance)Implement and maintain enterprise caliber compute solutionsRack and stack equipment in data centersPartner with Developers and Business StakeholdersMaintains documentation/SOPs for implementation and daily operationsHas a basic understanding of infrastructure technologies at a general levelCan deep dive on specific technology and business processHelp provide world-class 7x24 support

JOB REQUIREMENTS

Degree in Computer Science, Management Information Systems or equivalent related experienceExperience working with servers, virtualization, storage systems, and other related compute infrastructureFast learnerStrong written and verbal communication skillsExperience with one (or more) of the following:Enterprise storage and backup solutionsMaintain data center hardwareWindows Server (2019 and newer) and/or Linux (EL8 or above)Containers and Orchestration (Kubernetes, Dockers)Systems Configuration (Puppet, Ansible)

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We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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