Position Description:

The project coordinator will be responsible for coordinating the various stakeholders, i.e. internal and customer IT teams, to ensure the smooth and successful completion of the file transfer server infrastructure migration. The role involves proactive project management, ensuring communication between technical and non-technical teams, as well as managing priorities and deadlines.

Your future duties and responsibilities:

• Team coordination: Ensure coordination of internal and customer technical teams for all phases of file transfer infrastructure migration (SFTP, Pesit, etc.).
• Project monitoring: Monitor the progress of the project, ensure the implementation of the schedule and the management of the necessary resources, while respecting deadlines and budgets.
• Communication: Ensure smooth and efficient communication between all stakeholders, taking care to popularize technical aspects for a non-IT audience.
• Customer support: Provide direct support to customers, responding to their needs and ensuring an optimal user experience during the migration process.
• Risk management: Identify technical and operational risks related to the project and propose solutions to mitigate them.
• Reporting: Provide regular reports on project progress, any sticking points, and actions taken to resolve issues.
• Excellent ability to coordinate multidisciplinary teams (internal and external IT, customer).
• Ability to manage multiple priorities and meet tight deadlines.

Required qualifications to be successful in this role:

Main Task:

• Team coordination
• Project Monitoring
• Communication
• Customer Support
• Risk management

Technical skills :

• Ability to understand and analyze an IT architecture diagram, particularly in the context of file transfer infrastructures.
• Basic knowledge of file transfer and the middleware used in this field, such as CFT (Connect for Transfer), SecureTransport.
• Mastery of the main file transfer protocols: Pesit, SFTP, FTPS.
• Understanding of security mechanisms and protocols associated with data transfer.
• Reporting
• IT Architecture
• File Transfer Middleware (CFT, Secure Transport)
• File transfer Protocols (Pesit, SFTP, FTPS)
• security mechanisms and protocols associated with data transfer

Language Skills:

• English - Mastery
• French – Practice

Soft Skills

• Communication
• Customer focus
• Rigor and organization in project follow-up and task management

Proactive problem-solving skills

Skills: Customer Service & SupportEnglishFrenchProject Management What you can expect from us:

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