• Manages development and execution task-based assignments or projects in the order which received and/or based on criticality.

• Collaborates with multiple departments for new infrastructure builds and troubleshooting infrastructure issues.

• Communicates direction on designing and implementing new solutions.

• Advises with managers status updates, issues and/or concerns.

• Will assist in maintaining and updating documentation.

• Administers onsite and remote assistance as needed.

• Participates in planning, daily stand-ups, backlogs sessions.

• Performs other duties and/or special projects as assigned.

• Identifies areas of opportunity to improve our service offering.