Description We are looking for an experienced Infrastructure Engineer to join our team in Chattanooga, Tennessee. In this role, you will play a critical part in supporting technical operations, ensuring robust system performance, and assisting clients during high-impact scenarios. The ideal candidate will have a strong technical background, excellent communication skills, and a collaborative approach to problem-solving. Responsibilities: • Provide technical support during client engagements, adhering to established restoration processes and achieving project targets. • Utilize available resources effectively to ensure the success of engagement workstreams. • Coordinate and manage restoration-specific tasks, maintaining clear communication with both internal teams and external clients. • Attend client-facing collaboration sessions as needed, monitoring communications on platforms like Teams, Slack, and Signal. • Use discretion in sensitive client communications, particularly in cases involving data breaches or critical incidents. • Deliver daily updates to internal stakeholders on the progress of client engagements. • Document troubleshooting processes and develop client-specific technical procedures as required. • Offer technical support across regional and international client engagements, adapting to various time zones. • Perform forensic collections on endpoint systems, virtual hosts, and appliances, ensuring accurate data handling and advanced troubleshooting. • Assist with system migrations and configurations involving Active Directory, VMware, Hyper-V, and other technologies. Requirements • Minimum of 5 years of experience in infrastructure engineering or a related field. • Proficiency in Active Directory, including domain controller replacement, role configurations, and system state backups. • Advanced knowledge of VMware and Hyper-V, with the ability to perform migrations, discoveries, and administrative tasks. • Strong skills in routing and switching, including static routing and troubleshooting route tables. • Experience with backup solutions, including running restoration jobs and verifying data integrity. • Capability to deploy and troubleshoot endpoint protection and security solutions across various operating systems. • Familiarity with forensic data collection and advanced troubleshooting techniques. • Excellent communication skills, with the ability to manage sensitive client interactions effectively. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .