The Infrastructure Engineer position participates on a team responsible for operational monitoring, maintenance, and support of all IT infrastructure systems, including Microsoft 365, Azure Cloud Servers, VoIP phone system, and critical Meraki-based network systems. This position will be the
internal support escalation for Tier 3 issues.
Essential Functions
Cloud Service Administration
Administration and troubleshooting of Window OS (Server and Desktop)Configuration and management of server roles (AD, DHCP, DNS, DFS, IIS, NPS)Azure Infrastructure as a Service (IaaS) – Resource groups, role management, subscription management, backups, and monitoringEntraID and AD monitoring and administrationComputer imaging and configuration management (InTune, Tanium)EntraID SSO setup and maintenancePowershell and other scripting toolsOther duties as requiredNetwork Administration
Provisioning, monitoring, and maintenance of Meraki network systemsEnterprise firewall managementPublic Domain name managementPublic DNS managementSSL certificate managementResolution of escalated network issuesInternet circuit provisioning and troubleshootingEngage managed service providers as needed for specific software, hardware, or project needs relating to infrastructureOther duties as requiredSupport new clinic Openings
Managed Service Provider management and coordinationNetwork provisioning Network printer management Setup site monitoring Other duties as requiredSystems Monitoring and Analysis
Establish continuous monitoring of system KPIs Create appropriate notifications when events occur outside of thresholds Perform trend analysis and performance improvement recommendations Other duties as requiredSystems Monitoring and Analysis
Establish continuous monitoring of system KPIs Create appropriate notifications when events occur outside of thresholds Perform trend analysis and performance improvement recommendations Other duties as requiredRequired Skills & Abilities
Naturally curious; likes to learn new thingsA drive for continuous improvementExcellent troubleshooting skillsAbility to cogently present complex dataA customer-service mindsetExpert skills supporting the Microsoft 365 productivity suite, including Exchange Online and TeamsScripting and automationAcquisition and data migration experience utilizing tools like BitTitanMicrosoft Certified IT Professional (MCITP)Network+, CCNA, or equivalent experienceStrong knowledge of TCP/IPExperience with PRTGAgile experience / project management skillsStrong documentation skills with a desire to mentor less experienced teammatesRequired Credentials:
5 years experienceBachelor’s degree in IT-related fields or engineeringIT industry certificationsExpanding Access to Quality Care
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care. Join the #PTSLife today!
To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.
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