We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As an Infrastructure Engineer III at JPMorgan Chase within Commercial Bank Technology and Global Banking Production Engineering team, your role will involve playing a crucial part in driving infrastructure and operational excellence. In this position, you will be a key contributor to a high-performing team, dedicated to delivering innovative solutions and maintaining the robust infrastructure that supports our global banking operations. You will leverage your deep understanding of software, applications, and technical processes to enhance our DevOps and Site Reliability Engineering (SRE) practices. Your role will involve collaborating with cross-functional teams to design, implement, and optimize infrastructure solutions that meet the evolving needs of our business.  

Job responsibilities 

Utilize technical expertise and problem-solving skills to facilitate and accelerate the adoption of strategic technical programs.  Lead projects or work streams focused on infrastructure engineering practices, including automation, capacity planning, resiliency, performance optimization, and security enhancements.  Collaborate with internal service providers to develop solutions that reduce manual effort and support modern technology stacks.  Develop innovative solutions for the design, development, and troubleshooting of moderately complex technical issues.  Provide guidance on mitigation strategies considering the impact on upstream and downstream data and systems. Contribute to a team culture that values diversity, equity, inclusion, and respect. 

Required qualifications, capabilities, and skills 

Formal training or certification on software engineering concepts and 3+ years applied experience Extensive expertise in one or more areas of infrastructure engineering, such as hardware, networking, databases, storage, deployment practices, integration, automation, scaling, resilience, performance, or security assessments.  In-depth knowledge of a specific infrastructure technology and proficiency in scripting languages (e.g., Python, Ansible, Terraform).  Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across both public and private clouds.  Proficient in multiple infrastructure technologies with the operational skills to identify and resolve complex technical issues.  Experience in capacity management, resiliency, and business continuity planning and execution.  Solid knowledge of tools such as Splunk, Prometheus, and Grafana. 

 

Preferred qualifications, capabilities, and skills 

Experience working in financial institutions, with a background in DevOps and Site Reliability Engineering.  Proven ability to manage multiple service improvement programs and effectively prioritize workloads.  Familiarity with multi-tiered application architecture and a successful track record in developing and implementing IT strategies and plans.  Familiarity with agile development methodologies and development tools such as JIRA, GIT & Bitbucket