Who we are looking for

This role will be responsible for providing SME support on Oracle Exadata and SQL Server Platforms as part of Global Infrastructure Oracle Database Operations in a 24*7*365 Production Management organization, an organization that delivers highly secure, reliable, efficient technology operations services that are focused on the needs of all State Street business. Responsible for Incident, Problem, Change, Knowledge and Configuration management for Oracle Database & Snowflake infrastructure platforms. This role will be responsible for the day to day support of Oracle Database & SQL Server Exadata infrastructure platform operations processes, including on Cloud platforms, ensuring all technology SLA’s/OLA’s are met, driving platform availability. In collaboration with the business, technology peers, and vendor partners, you will ensure that State Street’s businesses have optimized services and operations, enabling greater availability, performance and reliability in the delivery of State Street products.

What you will be responsible for

As Infrastructure Operations Database SME, you will be responsible to

Provide Governance support of Oracle & SQL Server Databases including from managed service providersProvide SME escalation point of contact for major incidentsTechnical leadership and hands-on support for GoldengateMigrations of Oracle & SQL Server systems from on-prem to Azure/AWS/Oracle Cloud platformsProviding Database performance tuning support for major incidents including GoldengateManaging SQL Servers & Postgres on Azure and AWS IaaS and Cloud Native platformsSupporting Exadata databases on On-Prem and Cloud@Customer systemsIncident, Change, Knowledge, and Problem Management accountability24 x 7 x 365 incident escalations.Managing Oracle database, RAC, Dataguard, Enterprsie Manager, Backup/Recovery, ZFS, Exadata operationsSupport SQL Always On, Query Store/DMV viewsReplication using Goldengate and SQL ReplicationResiliency, Stability, and Continuous Service Improvement for platformsCapacity & Lifecycle Management of PlatformsGlobal standardization - Platform, services, and processesCollaborates with Service Delivery, Engineering, ITSM, Architecture, Application teams, Technology vendors, Security, Application support and other infrastructure operations teams to operate resilient, and secure platforms at industry best standards

What we value

These skills will help you succeed in this role

Experience in providing governance on global platform operations team of 24*7*365 in high demanding industry like Banking/Finance for more than  15+ yrs.Excellent Leadership, Communication and Presentation SkillsStrong Critical Thinking, Problem Solving, Analytical, Collaboration and Decision Making SkillsExperience in Vendor, Budget, & Project Management

Education & Preferred Qualifications

B.S/M.S. Degree15+ years as L3 Production Support EngineerOracle, RAC, Dataguard, Exadata, OEM, GoldenGate, Replication, ZFS, Exadata, UNIX, AIX, LinuxExperience wth AWS/Azure Postgres, Databricks, Snowflake a plusCertification Database Administration – Oracle, Exadata, Azure, AWS, GoldengateITIL

Salary Range:

$120,000 - $195,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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