Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

Would you like to help us build tomorrow? 

Are you passionate about customer success? Would you enjoy working with a team of enterprising people who motivate themselves and those around them to develop personally and professionally?

Our organization is built by people and great teamwork. We are a truly global company, and we believe in the advantage of diversity. Together, we create a workplace that brings the best out of everyone. Here at Volvo Construction Equipment, we are motivated by the idea that with imagination, hard work and innovation we will lead the way towards developing a world that is cleaner, smarter, and more connected. We believe in a sustainable future.

The Network Support Technician provides network infrastructure support for all areas within the Shippensburg Operations (SHP) footprint and acts as a collaboration partner in network standardization and support. This position occurs as part of the VCE Shippensburg onsite team, with alignment to the Infrastructure and Onsite Services (IOS) unit of Volvo’s Group IT Organization. 

The Network Support Technician role is also the local representation of Group IT for specific business distribution centers in this area. In this role it is critical to work together with regional and global colleagues to deliver new and upgraded infrastructure for business solutions and the end-user IT environment. This includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and warehouse, personal mobility, and specialized warehouse devices such as bar code scanners, forklift mounted hardware, and specialized printing technology. These technologies are highly standardized in Volvo Group IT business practice and much of the work is conducted according to standard processes and methodologies. Most server and network hardware is configured according to Standard Operating Environment (SOE) specifications, common throughout Volvo’s global network. 

Core Responsibilities Provide localized time critical support of a global network infrastructure in a complex Manufacturing environment  Provide support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier  Expert understanding of Cisco switching and routing.  Expert in Cisco Wired and Wireless LAN equipment and technologies  Proficient in complex testing / analysis of all elements of network infrastructure.    Proficient in network device troubleshooting (wired/wireless/device)  Proficient in managing the change process in a production environment.  Proficient knowledge of IP Telephony and convergences of technology as related to voice and data communications.  Provides project implementation support to meet business objectives.  Provides support and resolution for escalated communications problems.  Follows company guidelines and procedures for trouble resolution and work effort reporting. Assist and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC’s, Patch Panels, Copper & Fiber Hardware).  Coordinate network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS unit of Volvo’s Group IT Organization  Taking ownership and driving resolutions to ensure customer satisfaction.  Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring the following:

Required knowledge, experience, education:

5-10 years of experience preferred with LAN technologies, including multiple network operating systems (topologies and Wide Area Networking).  Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.  5-10 years experience preferred working in a highly matrixed organization.  Ability to work in a team environment managing multiple priorities.  Motivated with a strong sense of urgency.   5-10 years’ experience preferred supporting manufacturing operations in the transportation industry.  A current Cisco CCNA certification.  ITIL v4 Foundation is a plus.  BlueCat (any) certification is a plus What’s in it for you?

We are pleased to offer a solid package of compensation and benefits.  You will enjoy:  

Competitive base pay Comprehensive medical, dental and vision insurance Generous PTO Tax deferred retirement plans, varied by business; 401(K) with company match Global organization with expansive career growth opportunities Volvo Group University for professional and personal development Workplace health/wellness and reimbursement programs On-campus fitness center and café Avid approach to Sustainability Culture with a passion for Diversity, Equity, and Inclusion for all We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter. Ready for the next move?

•    If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.
•    Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! 

We value your data privacy and therefore do not accept applications via mail. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.