CTG is seeking to fill an Infrastructure Specialist Cloud Application Operations opening for our client in El Segundo, CA. Location: El Segundo, CA Duration: 9 months Duties: Manage and oversee the cloud application infrastructure, ensuring optimal performance, availability, and security. Collaborate with cross-functional teams to ensure cloud services are aligned with business objectives and technical requirements. Troubleshoot, monitor, and resolve incidents and service disruptions across cloud applications and infrastructure. Manage the integration and deployment of cloud services, ensuring proper configurations and automation where possible. Serve as the subject matter expert (SME) for Jira, supporting its integration with cloud environments and ensuring efficient use across teams. Coordinate with cloud service providers to ensure smooth service delivery, including managing escalations as necessary. Implement and manage monitoring, alerting, and incident response processes to maintain system health. Provide recommendations for cloud application optimization and cost efficiency. Participate in the planning and execution of cloud infrastructure upgrades and migrations. Create and maintain detailed documentation regarding cloud infrastructure and application operations. Skills: In-depth knowledge and hands-on experience with cloud infrastructure management (AWS, Azure, or GCP). Expertise in Jira, including workflows, configurations, and administration. Proficient in monitoring, troubleshooting, and incident management. Strong understanding of cloud security best practices. Experience with scripting and automation tools (e.g., Python, Bash, or similar). Familiarity with CI/CD processes and tools. Ability to work under pressure and in a fast-paced environment. Strong communication and teamwork skills, with the ability to work collaboratively with both technical and non-technical teams. Experience: 3+ years of experience in cloud application operations or a similar infrastructure-focused role. 2+ years of experience working with Jira as an SME (Subject Matter Expert). Hands-on experience with cloud platforms and services. Prior experience with system monitoring and incident management tools. Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter, Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $50.00/hour to $62.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefits package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.