**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. **Required Technical and Professional Experience** + 7+ years of experience in Design, configure, and manage NetApp File, Block, and Object storage solutions. + Implement and manage CIFS and NFS file shares effectively. + Handle SAN devices, including installation, configuration, and management. + Administer FC switches, blade chassis FC devices, and execute FC zoning for storage volumes. + Perform cross-site replication for disaster recovery data and manage volume replication jobs. + Monitor and optimize storage performance for production and development environments. + Participate in and support capacity planning and development of long-term strategic goals for enterprise storage in conjunction with data owners and department managers. + Work with systems and database administrators to implement storage architectures using industry best practices. + Install and configure storage devices and corresponding software. + Implement redundant systems, policies, and procedures for disaster recovery and archiving to ensure data protection and integrity. + Establish appropriate end-user access control levels for stored data. + Perform tasks necessary to fulfill service level agreements with end-users regarding storage allocations, limitations, security, and availability. + Perform and test backups and restores to ensure enterprise data protection. + Communicate and enforce data storage retention policies through system procedures. + Follow change control, incident response, and testing processes for storage appliances and software modifications. + Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth; recommend enhancements. + Develop routines for end-users to facilitate storage best practices, including desktop storage administration. + Research and recommend storage products, services, and standards to support procurement and development efforts. + Stay informed on storage laws, trends, and issues, including emerging technologies and best practices. + Ensure storage measures and equipment adhere to all applicable laws and regulations. + Perform storage server/database transaction and security audits, mitigating identified security threats. + Create reports in response to business user needs. + Develop, document, and maintain operational processes and tasks. + Manage and/or provide guidance to junior team members. + Manage, design, configure, and implement NetApp storage and ISILON + Experience in handling CIFS and NFS file shares. + Perform activities related to installing, configuring, and managing SAN devices, storage, and fiber switches. + Administer FC switches and blade chassis FC devices. + Execute FC zoning for development and production storage volumes. + Manage snapshots and recovery methods for storage volumes. + Execute cross-site replication of DR data and supervise volume replication jobs. + Oversee IO performance of production and development database LUNs. + Provide architectural and performance recommendations to DBAs and Ops teams. **Preferred Technical and Professional Experience** + Good scripting knowledge (Perl and Shell). + Open to working stretched shifts, 24x7 rotations, odd hours, and weekends as per work requirements. + Strong technical support skills for troubleshooting and implementing global infrastructure solutions. + Exceptional judgment and decision-making abilities + Provide Tier 2/3 support for backup server issues as required. **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.