Job Track Description:

\n\n 4 to 6 years of experience in IT operations/ Production support.\n Experience in handling L1 IT service desk with bridge handling skills for incidents/change and service requests.\n Strong documentation and reporting skills.\n Must have ITIL knowledge.\n Good knowledge on Unix/Linux and basic knowledge of Shell scripting will be an added advantage.\n Excellent communication skills and ability to handle escalations.\n Familiar with E-mail queue management and handy with MS office\n Basic knowledge of servers, web-based applications usage\n Education qualification – BE, B.Tech, BCA. \n 24/7 workplace - Flexible to work in any shift and for additional hours as per need.\n