Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Job Track Description:** + Requires formal education and relevant expertise in a professional, sales, or technical area. + Performs technical-based activities. + Contributes to and manages projects. + Uses deductive reasoning to solve problems and make recommendations. + Interfaces with and influences key stakeholders. + Leverages previous knowledge and expertise to achieve results. + Ability to complete work self-guided. + College or university degree required. **General Profile** + Requires knowledge and experience in own field. + Uses best practices and knowledge of business challenges to improve products or services. + Solves complex problems and takes a new perspective on existing procedures. + Receives minimal guidance and is a self-starter. + Acts as a resource for colleagues with less experience. **Functional Knowledge** + Requires conceptual expertise of theories, practices, and procedures. **Business Expertise** + Has knowledge of best practices and facilitates team integration. + Aware of the competition and what makes differentiates them. **Impact** + Impacts a range of customer, operational, project, or service activities in teams. + Works within broad guidelines and policies. **Leadership** + Acts as a resource for colleagues with less experience. + May guide small projects with manageable risks and resource requirements. **Problem Solving** + Solves complex problems. + Takes a new perspective on existing solutions. + Exercises judgment based on reviewing many sources of information. **Interpersonal Skills** + Ability to clearly explain difficult, sensitive information. + Builds consensus within a team. **Responsibility Statements** + Manages the development and execution of task-based assignments or projects in the order received and based on criticality. + Collaborates with departments for new infrastructure builds and troubleshooting infrastructure issues. + Communicates direction on designing and implementing new solutions. + Helps maintain and update documentation. + Administers onsite and remote assistance. + Participates in planning, daily meetings, and backlogs sessions. + Identifies areas of opportunity to improve service offerings. + Performs other duties as assigned. + Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._