Primary Roles & Responsibilities

Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems; Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary; Coordinate with other Team Members within LATAM Operations for the purpose of completing projects/work orders efficiently; Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations; Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required; Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs; Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site; Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.

 

Education/Experience Requirements

Advanced English; Associate degree or Certification in a technology services/technical discipline, or equivalent work experience; Minimum 2+ years’ experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems; Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc); Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. Valid driver’s license and ability to safely drive company vehicles.

 

Physical Requirements

Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds;  Vision: Requires the ability to perceive the nature of objects by the eye; Near Acuity: Clarity of vision at 20 inches or less; Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet; Far Acuity: Clarity of vision at 20 feet or more; Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point; Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are; Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus; Color Vision: Ability to identify colors; Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills; Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.