Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. 

We create connected technologies that reshape industries, transform cities and enrich lives. Help us deliver solutions that ensure life is on everywhere, for everyone, at all times\: https\://youtu.be/NlLJMv1Y7Hk.

We're looking for people with a passion for success - at work and beyond. See what our people say about working at Schneider Electric\: https\://youtu.be/6D2Av1uUrzY.

In this role, you will execute medium-to-high-complexity service work – installation, commissioning, maintenance, upgrades and retrofits – according to work instructions and in accordance with Schneider Electric processes, standards and safety guidelines. You will deliver excellent customer service by meeting customers’ needs, while maintaining good relationships with customers. You will work with others to identify new service business opportunities, helping to convince clients to take the complete service portfolio.

Responsibilities

Comply with Safety and cyber security policies, practices and procedures.Perform Startup/Commissioning on Schneider Electric product & possible competition equipment.Perform Preventive, scheduled and unscheduled Maintenance on equipment.Analyze and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer.Analyze and explain reports results to customers and management.Certification & accreditation could be required vs Business and Country regulations.Proactive participation to team collective initiatives & management meetings to achieve departmental and company goals (SIM1).Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..).Support planners, coordinators, project manager to get good customer site condition understanding.Escalate quality or technical issue detected on field.Understand Ecostruxure offer and provide technical explanation to customers.Use all digital tools designed for SE FSR.Track Installed Base (serviceable assets).Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.Perform basic audits of customer’s electrical systems and equipment (MPS walktrough).Perform Field Services Operations by providing best in class customer experience and promote Schneider signature.