Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at www.SoftwareOne.com The role We are thrilled to announce an opportunity to join our team as: Resident IT Infrastructure Engineer Scope: temporary | Office: Perú | On site Job Objective:Responsable de administrar los servidores Intel, tecnologías Microsoft, Linux y Vmware, plataformas de aplicaciones, contenedores, base de datos y seguridad informática orientadas a la gestión de servicios TI bajo las buenas prácticas ITIL. General Responsibilities: Manage Intel servers, Microsoft, Linux, and VMware technologies, application platforms, containers, databases, and IT security, aligned with IT service management under ITIL best practices. Keep the IT asset inventory up to date, including Intel servers, Microsoft, Linux, and VMware technologies, application platforms, databases, and licenses. Handle incidents, requests, problems, and events while adhering to service levels under ITIL best practices. Assess platform improvements, manage emergency changes, track progress, and report status changes. Propose, execute, and document configuration changes focused on security. Perform baseline configurations according to configuration management procedures. Deploy, install, and configure patches and/or security updates. Evaluate and remediate vulnerabilities detected by vendors, vulnerability analysis reports, or other cyber intelligence sources. Analyze capacity requirements, forecast demand, and enhance performance. Identify risks related to implemented servers and platforms, conduct quantitative and qualitative risk analyses, plan mitigation strategies, and respond to risks. Assess current availability, performance, and capacity, monitor availability and capacity, and plan requirements for new services or improvements. Coordinate and execute preventive maintenance according to the quarterly maintenance schedule, and present maintenance outcome reports. Keep servers and endpoints updated with the latest operating system and software versions, and provide a monthly report on equipment obsolescence. What we need to see from you Minimum Requirements: At least one year of experience as an IT service administrator. Experience with virtualization technologies such as VMware. Graduate in technical careers in systems or a bachelor’s degree in systems, IT, or a related field. Certifications in operating systems, virtualization, databases, networks, and/or related services. Knowledge of ITIL Foundations. Soft skills: Customer-oriented. Teamwork readiness. *Availability to work on-site during night shifts. Why should you join our team? A unique culture with corporate values lived for an appreciative and supportive work environment. Employee recognition programs. A variety of training and development opportunities. Work-life balance. Referral bonus program. Multicultural interaction. Contribution to society - employee initiatives. Corporate events. Latest technologies for our clients and colleagues. And much more! Job Function Sales