Welcome page Returning Candidate? Log back in! Inside Plant (Telephone) Technician Job Locations US-NJ-Wharton Posted Date 3 weeks ago(10/2/2024 9:27 AM) ID 2024-9753 # of Openings 1 Category Network Clearance Tier 3 - Secret/ADP II Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Position Overview

Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Network Enterprise Center Picatinny Arsenal New Jersey (NEC PANJ) with classified and unclassified communication systems support. Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) – Unified Communications, Inside Plant (ISP), Customer Service Telephone, and Outside Plant (Cable) (OSP); Information Technology (IT) Systems Support  - Network Maintenance, Help Desk Assistance, Voice over Internet Protocol/Voice over Secure Internet Protocol (VoIP/VoSIP), Network Engineering, and Cybersecurity; Telecommunication Support; Radio Systems Operation; Tower and Antenna Support; and Configuration Management.  

 

Work is on site and core duty hours are 0700 – 1700, Monday through Friday, excluding Federal holidays. All personnel will work an 8-hour workday.

Responsibilities Provide cable infrastructure, premise equipment, telephone service, (except customer required calling features and modernization programs). Includes touch labor support.Provide voice service (analog, digital, IP) on government property to connect to any location worldwide.Operate and maintain VoIP/VoSIP telephone and Unified Capabilities (UC) service.Operate and maintain common user telephone infrastructure devices.Install and maintain Multiline telephones.Upgrade and modify telephone infrastructure devices.Provide local telephone touch labor for incident management or service request (troubleshooting, repairing, changing cable pairs, etc.).Apply technical standards and security policy, DISA STIGs or security controls for all information technology infrastructure to include identifying and remediating security vulnerabilities.Install and maintain voice telephone for exercises and training events at field/training locations.Install and maintain range/fixed field location and emergency reach back telephone service.Provide local range/field telephone touch labor (troubleshooting, repairing, etc.).Resolve requests through remote administration actions (troubleshooting, repairing) that do not require touch labor (CONUS only).Design, install, and maintain required circuits for fire and intrusion alarms and other safety/security systems to includes touch labor.Design, install DA or local regulation directed circuits supporting fire alarms, intrusion alarms, elevator emergency intercoms, telemetry, and other safety/security systems and monitoring/control systems (e.g., water, fuel, command destruct transmitters, read back receivers, range operations, flight termination equipment/software).Design, engineer, and install dedicated or common user circuits to support the operation of installation post bugle call/public address (PA) systems, giant voice system and other special localized PA systems.Support after duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.Perform other duties as required. Required Experience/Qualifications Education: An associate’s degree in information technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.Minimum of five years’ experience in Inside Plant / Telephone service.Foundational Qualification (Experience) - Possess a Basic Proficiency level with 70% of the Knowledge, Skills, and Abilities (KSAs) associated with the DoD Cyber Workforce Framework (DCWF) workforce role ID: 011.Residential Qualification (Certifications) – BICSI Level I. Preferred Experience/Qualifications Supported the U.S. Army or other DoD Agency.Has the communication skills to effectively interface with senior military officials, managers, and subordinates. Special Requirements/Security Clearance Security Clearance: Secret. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

By Light recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes:

Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)

By Light is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will receive consideration regardless of gender, race, veteran status, disability, and any other protected class in accordance with federal, state and local laws.

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