Job Title

Inside Sales Account Executive

External Job Title:  Inside Sales Account Executive
Position type: Sales Executive / Account Manager Americas (Inside Sales)
Location: BRA / Sao Paulo (Hybrid)
 

About Your Business Area/Department:

The Inside Sales department is responsible for offering specific technology solutions for the tourism sector, meeting the needs of travel agencies and tour operators in the market. This department focuses on building strong relationships with customers, understanding their demands and offering products that optimize their operations, such as reservation systems and travel management. In addition, the sales team works to expand Amadeus' presence in the market, promoting innovations and ensuring that its customers have access to the tools they need to compete effectively in the tourism industry.

Summary  of the role:

The main purpose of Inside Sales is to deliver sustainable and profitable growth through digital sales to Amadeus customers/prospects, automating sales processes and methodologies for the region. This role will be responsible for Identifying and capturing new business opportunities within a specified geographic territory and/or customer segment

In  this role you’ll:

Acquisition:

- Contribute to the preparation & delivery of the quarterly sales plan for the region and identification of the target customer and prospect groups based on pipeline renewals, booking volumes variation using dedicated analytical tools in Qlick and Sales Force.

- Identify and capture new business opportunities within a specified geographic territory and/or customer segment (small to medium deals) remotely

- Promote and sell products, services and solutions through direct contacts, virtual events and road shows (webinars).

- Using virtual selling tools, deliver business or product presentations. Also, bring product experts who may be based in their markets/regions to enhance the relationship and improve the probability of successful sales.

- Identify customer specific needs and deliver compelling virtual sessions to present the proposal and using digital tools walk the customer through the implementation/onboarding process.

- Using various digital communication channels (email, instant messaging, video calls, etc.) manage and negotiate to achieve a deal closure.

Retention and Account Management

- Ensure retention and growth of market share through upselling and development of existing customers

- Using virtual selling tools (video calls, live presentations - Teams, Zoom) identify and qualify business opportunities by establishing and developing relationships with top level executives

- Support the delivery of the marketing plan by analyzing webinar outcomes, following up on webinar attendees and support the awareness and educational digital activities in  1-to-1 or 1-to-many activities.

Sales Pipeline Reporting and Analysis

- Participate in the preparation of the quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlick and Sales Force.

- Report weekly or bi-weekly to Inside Sales Head on the sales pipeline and campaign progress and provide insights and market intelligence.

- Ensure the correct customer approach rate on monthly, quarterly and yearly basis, as defined by management.

- Monitor and manage the sales pipeline velocity at desired level

About the ideal candidate:

Education: University degree or Higher Education in Business, Commerce, or other relevant studies

Relevant Work Experience: Must have a minimum of 3-5 years of proven track record in IT or Travel sales for a multinational or global company

Business Understanding: Understanding of and/or prior experience with travel industry and travel agency environment desirable and will be treated as an advantage

Computing: Expert level in MS Office business applications

Languages: Spanish, English and Portuguese

Competency Skills:

Communication and negotiation skills is a key competencyResults OrientedStrategic Planning and time managementOvercoming barriers and closing skillsProactiveTeamwork

What we can offer you:

Get rewarded with  competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Work from anywhere: onsite, hybrid or fully remote. 

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application process: 

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.