Los Angeles, CA, USA
32 days ago
Inside Sales Assistant /PPM Associate

Inside Sales Duty (40%)

Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database.Monitors inventory and ensures the ordered items are in stock.Updates and maintains customer records in the Company database.Updates and maintains customer ABC license records at every order input.Collects payment by cash, check, or credit card and generate receipts for will call customers, and deposits to the Company’s bank account in a timely manner.Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection.Maintains high levels of customer satisfaction by providing excellent service and building rapport.Answers customer questions about products, procedures, and payments.Troubleshoots delivery problems.Updates and prepares all sales materials.Reports any inventory or service issues to appropriate account manager immediately.Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time.Scribes meetings and distributes meeting minutes to the team.Creates sales and marketing materials.Attends Company events and functions outside of normal working hours.Performs other duties as assigned.Obligation to answer to all management as requested

 

PPM Duty (20%)

Communicates with the customers and issue PO based on the customer’s need.Communicates with the makers and the venders to coordinate product shipment.   Prepares and maintain shipping documents related to exports, including tracking shipments, and inventory management.Communicates with customers and freight forwarders to resolve any issues and ensure timely delivery of productsCollects payment from the customersMaintains high levels of customer satisfaction by providing excellent service and building rapport.

 

Sushi School Duty (40%)

Drives company vehicle to the local market to purchase food materials on daily basis.Rides students to the local fish markets or other places as needed Use QuickBooks to perform simple bookkeeping, A/R, A/P, and daily journal  Maintains and updates Sushi school website such as uploading new photos, posting job openings and school informationAnswers questions from current and prospective students about class information, such as class curriculum, course schedule, tuition fees, payment method, and… etc.Supports Sushi school instructors to handle students’ inquiries and resolves issuesCoordinates with local restaurants or hotels for their requests regarding the recruitment of Sushi school students  



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