Aim of the Position:

Manage & grow sales within allocated customers through close interaction using telephone, email & other office based concepts. All records to be update using Nordson C4C computer system

Business Unit overview:

Promote Nordson products to both new & existing customers in the UK & Ireland with aim to grow business yearly in line with corporate objectives.Identify & develop new system sales in the end user business through close interaction with customers, aim to increase machine population through targeted approach using market & application knowledgeDevelop recapitalisation business for old systems installed base by developing & managing a competitive trade-in conceptPro-actively develop aftermarket business through promotion of engineering, parts & maintenance products. Target to increase the average aftermarket spend per machine

Main Tasks & Duties of the position:

Maintain & develop customer relationships through telephone, email, remote meetings etc.Establish & update customer data (contacts, IBase & Tel No) for each account in C4CGenerate system sales revenue from your customers using our obsolescence programmePromote aftermarket portfolio (spare parts, training, service contract)Identify new potential customers & revenue streams through market research & referencesSupport field based team with quotations & administration support as requiredHandling of incoming telephone calls, email & office administrative duties as requiredAny other duties as requested by management

Education/ Experience and Soft Skills:

2 to 5 years previous experience within an inside sales environment, preferably in a technical sales role.Professional telephone manner with strong customer ethicsGood oral and written communication / negotiation skills including value selling conceptsTarget driven with the ability to measure own success using KPI'sAbility to work using their own initiative or equally as part of a teamCapable of working to set standards / deadlines & show good time managementPossess a creative flare with the ability to think "out of the box" to satisfy customers needsProficient in Microsoft Office & have experience with CRM sales platformsKnowledge of web based media & email promotionsWell presented, enthusiastic & flexible in day to day duties

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