**Job Title:** Inside Sales/Broker Representative **Company:** American Disposal Services, Manassas VA **Position Overview:** The Inside Sales/Broker Representative will be responsible for generating new business opportunities, maintaining customer relationships, and driving sales in our disposal and recycling services. The ideal candidate will have a passion for sales, a strong understanding of customer needs, and the ability to manage and grow a sales pipeline. This position requires excellent communication skills, the ability to negotiate effectively, and a customer-first mentality. **Key Responsibilities:** + **Sales Growth:** Prospect and generate new sales leads through phone calls, emails, and other communication channels. + **Account Management:** Manage a portfolio of existing customer accounts, ensuring satisfaction and retention by addressing any concerns or service-related issues. + **Brokerage Responsibilities:** Collaborate with vendors and third-party service providers to facilitate solutions and ensure the best possible pricing and service offerings for clients. + **Client Engagement:** Establish rapport with clients to understand their waste and recycling needs, provide tailored service options, and close sales. + **Market Knowledge:** Stay up to date on industry trends, competitor activity, and new product offerings in the waste disposal market. + **Negotiation & Pricing:** Negotiate contracts and pricing with clients, ensuring competitiveness while maintaining company profitability. + **Collaboration:** Work closely with other departments (e.g., operations, logistics) to ensure smooth service delivery and customer satisfaction. + **Sales Reporting:** Maintain accurate records of sales activities, pipeline progress, and customer interactions in the CRM system. + **Customer Support:** Respond to customer inquiries and issues in a timely and professional manner, providing top-tier support and service. **Qualifications:** + 2+ year of inside sales, account management, or broker experience, preferably in the waste management, recycling, or related industry. + Strong communication and interpersonal skills with the ability to build and maintain relationships. + Excellent negotiation and problem-solving skills. + Self-motivated, goal-oriented, and driven to succeed in a sales environment. + Ability to work independently as well as collaborate with a team. + Proficiency in CRM software (Salesforce) and Microsoft Office Suite. + Experience in the waste management or environmental services sector is a plus. + Ability to multitask and prioritize effectively in a fast-paced environment. Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans).