Inside Sales Engineer, Isolation Valves
Emerson
**Job Summary**
The Inside Sales Engineer assists customers by identifying the best solution for their application; offers and sells complete product solutions; provides commercial and technical support to customers; always strives to provide the highest standards of customer service in accordance with the Think Customer principles; works with peers, Outside Sales, Service Engineers, Product Managers, Business Managers, etc.
**In this Role, Your Responsibilities Will Be:**
+ Qualify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs.
+ Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution.
+ Follow-up on quotations with customers as agreed with Outside Sales.
+ Negotiate sales orders within agreed delegation of authority.
+ Maintain accurate and complete records in CRM.
+ Ensure that purchase orders are commercially complete and accurate before processing for order entry in accordance with relevant procedures.
+ Answer customer questions.
+ Provide advice on technical solutions and benefits.
+ Connect with manufacturing locations for queries regarding lead-time, specials, etc.
+ Provide after-sales service to customers.
+ Attend customer meetings as required, including customer site visits.
+ Ensure activities are carried out in alignment with agreed departmental critical metrics.
+ Attend relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released.
+ Align with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.
+ Other responsibilities as reasonably required.
**Who You Are:**
You readily action new challenges without unnecessary planning, identify and seize new opportunities and stay aligned with your goals and stay productive. You keep in touch with customers, build the customer relationships, gain insight into customer needs, find opportunities that benefit the customer and build and deliver solutions that meet customer expectations. You set objectives to align with broader organizational goals, break down objectives into appropriate initiatives and actions, stage activities with relevant achievements and schedules and anticipate and adjust effective contingency plans.
**For This Role, You Will Need:**
+ Engineering Bachelor degree or equivalent in a relevant engineering field, Mechanical Engineer is preferred.
+ Minimum of 3 years relevant work experience in Sales.
+ Proficient English language skills (verbal, reading and writing).
**Preferred Qualifications that Set You Apart:**
+ 1+ years of experience in similar area
**Our Offer To You:**
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
**Requisition ID** : 24013153
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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