The objective of the ISE position is to optimize each customer contact by giving and thereby strengthening the relationship with the customer.

Under supervision, the Inside Sales Engineer (ISE) provides quote support to customers by providing pre-sales, post-sales, and technical support.

The ISE I work with customers or Sales Teams on sizing, selecting, and recommending equipment that matches application requirements that will be part of the Technical Proposal. The ISE generates a quote that will result in the customer purchasing from Emerson.
 

In this Role, Your Responsibilities Will Be:

Provides medium technical solutions and general application assistance. Coordinates with the other Inside Sales or Operational team, the multidivisional bundled project quotations. Works directly with customers, Field Sales and Field Service to provide presales application support and to generate formal quotations for customers. Applies the factory pricing policy to get an accurate gross profit to each order received and record of it. Responsible for preparing all technical documentation for bids. Performs sales through the phone, or Internet. Follow-up with customers to answer any questions or Logs. Review periodically the inventory in order to quote stock options. Stays mostly inside in the office available to the customers. Keeps record of the incoming quotations and orders in CRM following the Proposals Guidelines. Verifies the incoming purchase orders in terms of product selection and sizing correctness, completeness of any required configuration or application data sheet. Perform Handover with Operation and sales team in cases where the quote will be converting into an order. Be prepared to work in closing dates schedule by company and follow the organization arranged by Customer Care department.
Acquires the certification in products selling skills and applications knowledge that might be requested periodically by the division. Continue to improve knowledge of products, applications and industries. Perform guidelines and internal training to transfer the knowledge to the team.

Who You Are:

You gain insight into customer needs. Deliver messages in a clear, compelling, and concise manner. Persist in accomplishing objectives despite obstacles and setbacks.

  For This Role, You Will Need: 2 or + year experience specialization in instrumentation and process control. Experience in selection and prepare quotation in Instrumentation. Degree or equivalent experience in Engineering. Must have proficiency in English language able to speak and understand a technical or commercial conversation. (Intermediate/ Advanced English level). Willingness to travel abroad for training.
  Our Offer To You:

At Emerson, we offer a competitive benefits package to recognize and support our employees. 

Dedication with Diversity and Equal Opportunity. Emerson is committed to its core values and believes in respecting DE & I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality. 

At Emerson, we have different Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness.