Inside Sales Representative
Access Dubuque
Inside Sales Representative
**Rite Hite Corp**
1 Positions
ID: JR101782
Posted On 09/12/2025
**Job Overview**
**Rite-Hite** is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.
**What We Offer:**
Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
**Job Description:**
The Inside Sales Representative supports our **DuctSox® product group** , a leader in fabric air dispersion systems. In this role, you’ll work closely with a nationwide network of independent manufacturing representatives, serving as their main point of contact for quotes, orders, and technical assistance. You’ll ensure projects are supported from start to finish with accurate information, timely follow-up, and excellent customer service.
**What You’ll Do**
+ Manage incoming requests for quotes and orders from independent manufacturing reps.
+ Prepare and process quotes and orders with accuracy and attention to detail.
+ Provide technical support and product guidance, escalating complex questions as needed.
+ Review construction documents, blueprints, and specifications to support proper quoting and order fulfillment.
+ Maintain accurate records inMicrosoft Office(Excel, Outlook, Word) and Salesforce.
+ Build strong relationships with our rep network through professional, responsive communication.
**What We’re Looking For**
+ Bachelor’s degree (preferred) or equivalent experience in sales, business, customer service or a related field.
+ 1–2 years of inside sales, customer support, or technical sales experience.
+ Proficiency in Microsoft Office Suite (especially Excel and Outlook).
+ Strong communication and relationship-building skills.
+ Highly organized and detail-oriented, with the ability to manage multiple requests at once.
**Why Rite-Hite?**
+ Competitive compensation and benefits package.
+ Opportunity to support an innovative product line with a strong market presence.
+ Work in a collaborative, team-focused environment where your expertise directly supports sales success.
**Join the Rite-Hite Team!**
If you’re motivated by supporting customers, solving problems, and being the go-to resource for a growing product group, we’d love to hear from you.
**Additional Job Information:**
.
Primary Contact
11661
Dawn Sheffer
,
563-587-6047
Phone
Phone
Phone
563-589-2764
Fax
dsheffer@ritehite.com
Email
True
False
True
**Job Details**
Categories
Customer Service
Manufacturing
Sales/Service
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1217
Job REQ #
JR101782
\# Positions
1
Start Date
20250912
End Date
20251018
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Rite Hite Corp
**About the Company**
RITE-HITE® Corporation, headquartered in Milwaukee, WI, is an industry leader in the manufacture and sale of loading dock and materials-handling products designed for maximum safety, productivity, and reduced operating costs. RITE-HITE first rose to prominence as a manufacturer of loading dock equipment with an original product line that consisted primarily of loading dock levelers and vehicle restraint systems.
However, with its 1991 acquisition of FROMMELT(TM) Industries, Dubuque, Iowa, RITE-HITE's lineup of dock products was significantly broadened to include industrial power doors, cooler/freezer doors, and dock seals and shelters. Recognizing the need of its customers and an industry's shift toward a preventive maintenance philosophy, RITE-HITE has a separate division dedicated solely to aftermarket sales and service.
The family-owned corporation was founded in 1965 by Arthur K. White, father of RITE-HITE president, Michael White. The company has historically placed a strong emphasis on research and development, leading to new products that pioneer the loading dock industry. In its early years, RITE-HITE established itself as a manufacturer of loading dock equipment of unequalled quality - and that reputation holds true today. A 12-month guarantee of customer satisfaction is standard on all RITE-HITE products sold.
After 30 years, RITE-HITE Corporation remains a leading producer of loading dock and materials-handling products that provide solutions to maximize dock and warehouse safety and productivity. RITE-HITE employs approximately 1600, and maintains more than 30 representative organizations at over 100 different locations throughout Asia, Europe, and North America.
Rite-Hite Corporation is a very family friendly, flexible employer with a pleasant, air conditioned, clean work environment. We are experiencing dyamic growth and have added a second shift manufacturing shift to help us meet our ever growing business demands. We offer competitive pay with an attractive benefit package. We provide paid on the job training for our entry level manufacturing associate positions with great advancement opportunities. Apply today to learn more about this exciting career opportunity.
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