Logan, UT, 84321, USA
73 days ago
Inside Sales Representative
Summary Job title: Inside Sales Representative Job ID: 202442030006 Department: Logan - RWE Location: UT-Logan Description Summary: The Customer Service / Inside Sales position is responsible for creating legendary customer satisfaction by providing industry best service and sales support to all customers while building meaningful customer relationships and trust. The position is also responsible for penetrating customer accounts and generating new sales/business through sales initiatives and goals. The company expects this individual to provide professional services by applying technical product knowledge, valuable problem-solving skill, and creative order enhancement. Individual will be required to follow company policy and will be expected to complete the sales process by quickly and efficiently taking orders at the sales counter, over the phone, or by email, translating customer descriptions to product codes, completing sales orders, picking material from the shelf, and filling/completing orders with a high attention to detail and a high level of accuracy. Individual will be expected to assist in day-to-day operations including but not limited to opening/closing procedures, office and warehouse organization, merchandising, etc. If you like to work hard and perform well in a high pace environment with high expectations and you enjoy being rewarded for your high performance, this is the job for you. Reports to: Profit Center Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency Face-to-Face, Phone, and Email. + Customer/Vendor Focus and Ability to Establish Trust and Build Relationships. + Technical Capacity and/or able to Learn Quickly and Apply New Knowledge Effectively + Team Player Mentality willing to go Above and Beyond + High Attention to Detail and Accuracy + Flexibility - Willing to Adjust and Adapt to Competing Tasks and Priorities + Effective Time Management Preferred Qualifications: + Bachelor’s degree in a technical or business discipline, preferred + OR equivalent years’ experience in a similar environment + Two years’ industry specific experience, preferred + Proficient in Excel and other Microsoft Office Applications Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office and warehouse equipment. The job requires both office work and warehouse work. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via face-to-face, by phone, and email. + Writes orders with accuracy and in accordance to all sales policies and procedures. + Maintains current customer base building meaningful relationships of trust. + Meets established monthly sales goals. + Communicates and cooperates with outside sales and other departments to complete daily customer-focused tasks and to work towards completion of team and company goals. + Communicates process improvement ideas. + Timely follow-up on all customer orders, quotes, and materials. + Maintains up-to-date awareness with new and existing products and services. + Willing to take out the trash, sweep floors, and organize/re-stock shelves when needed. CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $20 to $24 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching
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