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The Digital Business Sales Representative is a critical part of the Digital Sales Channel. As part of a team consisting of the Customer Solutions Representative, Sales Support Associate, and Digital Enablement Team, the Digital Business Sales Representative will manage the sales related activities needed to help a large customer portfolio benefit from the products and services provided by Univar Solutions.
The Digital Business Sales Representative will utilize Univar Solutions sales tools and processes to assist the team in customer needs both directly and indirectly. This position will require strong organizational skills, superior communication skills, and a strong drive while developing critical sales account skills used in Univar Solutions such as; territory management, sales call planning and execution, product and industry, margin management, product identification, network planning, logistics, and other sales related skills.
WHAT YOU’LL DO:
Customer / Internal Partner Action
Conduct calls via telephone, Webex or video chat to drive the Digital LOB financial target
Establish and develop strong internal partner relationships within all departments
Establish and develop select customer relationships by evaluating needs and opportunities within customer accounts and negotiate effectively gain customer commitment.
Collaborate with other Account Team Members to share best practices and drive account / portfolio growth
Sell and assist the set-up of Digital Customers
Product Identification and Set Up
Collaborate with other departments and teams including Product Management, ADS, DCM, and DSM to satisfy unique customer product needs
Ensure product availability within the Univar Solutions network to satisfy specific customer needs (manage as needed)
Identify and delegate Sample Request process
Develop, maintain and expand knowledge of products, services.
Product Pricing
Establish needed pricing for the customer based on incoming requests (customer and internal partner)
Coordinate with Digital LOB Leadership in needed adjustments to overall pricing strategy
Account Management
Document all defined account activity in the CRM system (Salesforce.com) and related tools (Tableau)
Maintain Digital Sales Group Box and eMail-CASE to targeted levels
Create opportunity as needed
Identify accounts that may require LOB change due to opportunity and growth potential
Develop, maintain and expand knowledge of competitive activities and attributes, market trends and conditions, and other general information of interest to customers
Special Sales and Prospecting Initiatives
Support special projects including but not limited to – Digital Account Discovery Project Supplier turnover and key market initiatives
Support targeted marketing campaigns and customer response
Performs other duties as requested
Use accepted Univar Solutions Account Management processes
Perform other related duties as required or requested.
WHAT YOU’LL NEED:
Associates degree from fully accredited institution preferred or a minimum of 2+ years of high performing customer facing support or a background in sales in an unrelated field.
Exceptional organization and follow-up
Strong communication skills (written, verbal, listening, presentation)
Excellent computer skills including MS Outlook, Word, Excel, PowerPoint as well as CRM platforms such as Salesforce.com
Distribution and/or chemical distribution experience
Ability to develop relationships within accounts that are engaged and the development of business partnerships at all levels of the customer’s organization
Propensity to the Discovery and Negotiation process that allows Univar Solutions to generate the appropriate value for products and services provided to customers
WHERE YOU’LL WORK:
This is a hybrid role. Our location: 6000 Parkwood Pl, Dublin, OH 43016
Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.
Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.