Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: 2-4 Year College Degree – Trainee 2 Year Degree plus 2+ Years Experience in Sales High School plus 5 Years Experience in Sales Experienced individual who possesses considerable product knowledge and familiarity of SBSM’s Network. Position Summary: Responsible to the Regional Customer Service Manager/Sales Managers/Operations Managers or Customer Service Supervisors for solicitation and processing of customer inquires and orders. Essential Job Functions include the following, other duties may be assigned: 1. Promotes and adheres to good safety and housekeeping habits as outlined in SB Specialty Metals LLC’s Safety Policy. 2. Receives mail, fax, e-mail and telephone orders and inquiries from customers and business units as assigned and provides necessary information and details to process orders. Orders are accepted within established Company policies and procedures. 3. Makes outgoing telephone sales calls in an effort to generate inquiries and orders from existing customers and/or potential customers. 4. WISDOM System -Receives and enter steel orders. Verifies inventory availability. 5. Checks extended delivery promises and expedites as required. 6. Assists in processing claims for poor quality material. Evaluates situations, and if appropriate, recommends testing. 7. Assesses and researches specific instances where competitive pricing is necessary and makes recommendations for approval by the Sales Managers, Operations Managers or Customer Service Supervisors. 8. Prepares required reports. Secondary Job Functions 9. Assists Outside Sales Personnel by visiting key customers as needed to improve customer relations and assist with any pertinent customer needs or requirements. 10. Assumes additional duties as assigned. Pay and Benefits The pay range for this position is $19.00 - $19.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Troy,MI. Application Deadline This position is anticipated to close on Mar 8, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.