Remote - Costa Rica
4 days ago
Inside Sales Representative

Why WWT?

 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. 

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

 

Why should you join Sales Operations?

 

The Inside Sales Representative is responsible for providing day-to-day support for quoting and order management activities within assigned accounts. This role requires a solid understanding of internal systems and processes, along with knowledge of the company’s go-to-market strategy and partner-facing applications. The Inside Sales Representative ensures that customer needs are met accurately and in a timely manner while maintaining strong relationships with internal and external stakeholders.

 

As a key member of the Inside Sales team, the Inside Sales Representative will play a proactive role in maintaining account knowledge and driving operational efficiency.

 

Responsibilities Include:

Customer Support & Quoting: Respond to customer inquiries, requests for quotes, and order processing requirements within designated timeframes. Build and maintain a strong working knowledge of assigned accounts and ensure that customer expectations are met. Operational Management: Possess in-depth knowledge of WWT tools, processes, and partner-facing applications to build and validate technical configurations. Provide proactive support to assigned accounts, including tracking orders and providing detailed reporting to stakeholders. Work with Direct and Indirect sources of supply to ensure efficient quoting and order processing. Collaboration & Team Support:mCollaborate with internal teams, partners, and customers to support high-performance culture and achieve financial targets. Assist in the onboarding and mentoring of new Inside Sales team members.

Personal Attributes:

Detail-Oriented: Able to manage multiple tasks with a focus on accuracy and timely completion. Proactive: Takes initiative to manage customer requirements and ensure operational excellence. Team Player: Works effectively with other team members and stakeholders to drive success. Shape
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