Job ID:  505438

 

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

 

 

 

Job Summary
 

Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include homeowners, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.

 

Job Responsibilities

 

Receive customer phone calls; provide support to customers and contractors via phone and in person

Provide information and technical information about products and prices

Investigate and research all customer inquiries and concerns and follow-up promptly with the customer

Help customers with problems; provide customer feedback to management

Assist with production scheduling, job site coordination, and dispatch

Coordinate delivery schedules with Dispatch and maintain customer is informed of such schedules

Enter sales orders into computer for tracking

Attend training meetings, seminars, and schools as required

Assist in monthly physical inventory counts, enter and manage inventory in computer system

Retrieve information for Credit Department when needed

Follow all safety regulations

Be able to handle cash sales, reconcile cash drawer, and make bank deposits

Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

 

Job Requirements

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

 

High school diploma / equivalent or a comparable combination of education, experience or training in related field

Skilled in Microsoft Word, Excel and Outlook

Previous sales experience; Knowledge of concrete masonry is a plus

Positive attitude and desire to work with a great team in a fast-paced environment

Basic math skills

Good organizational and problem-solving skills

Experience with multi-line phone system

Attention to detail

Pleasant phone personality

Ability to multitask

Spanish / English bilingual required

Ability to work overtime when needed

Ability to sit for extended periods of time

Ability to perform repetitive motions of the wrist, hands and fingers to use a computer

Bending and some lifting

Extensive writing, phone and radio use

Tasks can be very repetitive

Ability to provide assistance to others in moving heavier or bulkier objects

Have good depth perception and color discrimination

 

 

What CRH Offers You

 

Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

 

 

About CRH

 

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

 

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

 

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

 

EOE/Vet/Disability--If you want to know more, please click on this link.