Job Title: Sr. Coordinator
Job Description

This is a hybrid role with working hours from Tuesday to Thursday, 7:30 a.m. to 3:30 p.m. The Sr. Coordinator will be responsible for maintaining accurate account contact information, venue details, and program records in the customer management system. The role requires responding to customer inquiries, handling account requests, collecting information from customers to identify and implement solutions, and participating in business planning to achieve sales targets.

ResponsibilitiesMaintain accurate account contact information, venue details, and program records in the customer management system.Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions.Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims.Collect information from internal and external customers to identify and implement creative solutions to resolve issues.Participate in business planning with field leadership to set business goals, identify customer support needs, and find opportunities to achieve sales targets.Conduct proactive sales and support outreach calls by tier.Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio.Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment.Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met.Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis.Manage designated beverage business leads by qualifying and converting them to support new business activation.Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure.Actively participate in division sales team calls and make in-person annual regional visits or periodic business travel.Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions.Essential SkillsSales supportInside salesAdministrative supportMicrosoft OfficeOutlookKPI trackingSKU rationalizationsPricing analysisCustomer serviceData entryMicrosoft ExcelAdditional Skills & Qualifications2+ years of experience in a role with account management or customer service responsibilitiesKnowledge or experience in the coffee, beverage, or foodservice industry preferredAbility to think on feetDetail-orientedStrong organizational skillsWork Environment

This role is located downtown, and it is preferred to use public transportation due to expensive parking. You will be part of a fun team and a great company to work for, one of the largest food companies in the world.

Pay and Benefits

The pay range for this position is $28.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Seattle,WA.

Application Deadline

This position is anticipated to close on Feb 20, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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