At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position Summary
The Inside Sales Representative is responsible for driving revenue growth through strategic prospecting within a defined book of business. This role involves scheduling remote meetings, identifying customer requirements, and mapping solutions to meet those needs. The ISR will maintain consistent customer contact through regular dials and meetings, ensuring renewals, customer satisfaction, renewals, and collaborate with internal teams to build strong customer relationships, leading to increased sales and quota attainment.

Position Responsibilities

Prospect within a defined book of business and schedule remote meetings with potential and existing customers.

Make a minimum of 125 dials and schedule 10 customer meetings weekly; track all activities in Salesforce.com.

Prepare thoroughly for each sales call, focusing on pre-meeting preparation, overcoming objections, and post-meeting follow-up.

Identify customer requirements and match them to appropriate Iron Mountain solutions through consultative selling.

Facilitate contract renewals by supporting engagement efforts, addressing concerns, and collaborating with renewal teams to retain at-risk customers.

Sell solutions through prospecting, networking, and executing marketing initiatives to drive Iron Mountain footprint expansion and revenue growth.

Own the sales cycle from prospecting to deal closure, collaborating with customer service, operations, and internal sales teams for a seamless customer experience.

Leverage CRM and analytical tools to assess customer data and drive profitable growth.

Build strong customer relationships, understanding their organizational goals and acting as an industry expert.

Partner with decision-makers to structure business strategies and ensure alignment with service levels, training, and expectations.

Lead negotiations to secure optimal pricing, profitability, and service level agreements (SLAs), meeting quota targets.

Collaborate on new opportunities and manage RFP processes, tracking activities in Salesforce, forecasting, and conducting competitive research.

Required Skills

Receptive to feedback and adaptable to improve sales performance.

Demonstrate curiosity and skill at identifying new product opportunities for existing accounts.

Strong understanding of economic, financial, market, and industry trends.

Proven ability to build and maintain strategic customer relationships.

Proficient in CRM systems (Salesforce), social media platforms, and analytical data to drive growth.

Skilled in negotiation and closing deals, ensuring mutually beneficial outcomes.

Capable of influencing a broad range of customer stakeholders and prioritizing initiatives to align with strategic goals.

Strong presentation, communication, and problem-solving skills.

Competencies 

Qualifying
Effectively qualifies opportunities by uncovering decision-making processes, budget constraints, and buying motives.

Reaching Decision Makers
Ability to engage and communicate with key decision-makers to shorten sales cycles and gain clear buying direction.

Closing
Ability to naturally close sales by driving next steps and overcoming objections, leveraging strong consultative and negotiation skills.

Sales Technology
Proficient in CRM systems, social selling, and video communication tools to manage and close deals.

Hunting

Consistent prospecting for new business opportunities, utilizing phone,

email, and social selling strategies.