Inside Sales Specialist Westborough, Massachusetts, United States **Company Overview** At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields — from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. As we champion best practices, set industry standards and support communities with innovative solutions, we are making the world a better place. We believe that creating and sustaining a culture of trust, integrity and professional growth fundamentally includes a sustained commitment to Diversity, Equity, and Inclusion. At Jensen Hughes, diversity is ingrained in our culture -- we accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, or socioeconomic background. Our differences and uniqueness are celebrated and reflected in our wide range of Global Employee Networks. **Job Overview** Jensen Hughes is looking for a motivated and well-spoken inside sales representative to join our global sales team ideally from our Connecticut, Massachusetts, Rhode Island or Illinois office, with remote work considered. The candidate will be responsible for Identifying and developing new leads/opportunities, communicating with clients, understanding their needs, connecting those needs to our services, and ensuring a smooth sales process. This candidate is expected to be able to retain long term relationships clients while expanding services, close sales, and meet sales targets. Our goal is to hire a candidate that is eager to expand our service lines through existing clients, with new sales, and identify additional opportunities for global company wide growth. The candidate will make use of skills in communication and sales to highlight the advantages of our services in the existing market/s. This position will be a base salary with opportunity for additional financial incentives following the onboarding and one (1) year tenure. **Responsibilities:** + Develop sales opportunities by exploring and identifying potential accounts, soliciting new accounts, building rapport, providing some technical information and explanations of our service, and preparing proposals + Communicating with Clients, making outbound calls to potential customers, and following up on leads/opportunities + Answering potential customers' questions and sending additional information as needed + Creating/maintaining relationships, while managing existing clients accounts, support retaining existing services for renewal, and identify value add for upselling additional services + Support the Business Development team with a general understanding of current pipeline and help the team move proposals through the pipeline and closing orders + Regularly maintaining sales data of current and potential customer, pipeline, orders, and projects/contracts up for renewal or phase II project work + Explaining and demonstrating services and how they meet the prospect/existing client’s needs, understand when to engage operations and subject matter experts to support the business development + Keeping up with industry standards and updates, as well as staying informed about competing firms as well as risks within existing clients + Proactive planning and support around support annual growth initiatives **Qualifications:** + Bachelor's degree and/or two (2) plus years’ experience as an Inside Sales Representative. + Technical Skills: Proficient in Microsoft Word, Excel, Power point and Outlook required. Experience with Microsoft Dynamics preferred. General knowledge and confidence using computer databases and menu driven reports. + Self-starter who works well independently and self-motived, proactive mindset + Project coordination and organizational skills, attention to detail, and initiative to follow-through + Maintain a high level of productivity under pressure, with competing priorities and deadlines + Work with minimal supervision and in a team environment + Exceptional Customer Service and strong listening skills + Able to look at things multidimensional and ability to come to a unique and innovative plan or solution if problem is identified \#LI-KV1 Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the positions.” National Pay Range $60,000-$90,000USD **_Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._** The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.