TITLE:  Inside Sales Specialist - APAC

REPORTS TO:      Feng Zhou – Associate Sales Operation Director

DATE OF LAST REVISION: January 2025                GCRF: P2A           

Position Summary

As part of the Customer experience team, the Inside Sales Specialist applies standard work, best practices, various tools and internal systems to deliver proactive customer focus and timely completion of quotations, SalesForce opportunities, finance queries & general customer service enquiries.

Working closely with Regional Sales Managers and our North American colleagues, the position provides critical support to the success of our proactive customer focused Service business.

Accountabilities

Responsible for regional quotations and follow-up though SFDC, including assigning to RSM / AMResponsible for providing clean PO check for AMPS orders received First point of contact for customer queries e.g – shipment status, wgts & dims. Providing support to finance for late payments / overdue invoices in regionProviding support for reviewing and correcting monthly booking & shipment reports

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Critical Competencies / Leadership Anchors:

Ability to communicate effectively with multiple stakeholders, internal customers and associates in a fast-paced global environmentSelf-motivated and able to multi-task and balance workload priorities to manage concurrent, conflicting priorities but still meet and negotiate deadlines under pressureAttention to detail combined with strong organizational and scheduling skillsStrong team skills and acumen – be aligned with the business vision and common goals while achieving individual performance objectives. 

Qualifications:

3-5 years of experience in a similar positionA high school diploma or equivalent is required. A degree with technical(electrical/mechanical) background is preferredFluent spoken & written English is a must, Malay and/or Chinese Mandarin is a plusCompetency in Microsoft Office applications, CRM & ERP software experienceSense of urgency and demonstrated prioritization ability

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.