What We Need: Brady Corporation is seeking a Inside Sales Supervisor. This position is responsible for the day to day activities of the Inside Sales Specialists. The supervisor will provide ongoing feedback and coaching to all direct reports to maximize activity, efficiency and results. Develop a motivated team of revenue generating employees who can articulate the features and benefits associated with Brady’s suite of products and services. What You'll Be Doing: + Perform monthly live call audits and provide documented coaching. + Review chat generated leads and opportunities to ensure DCRs are making daily contributions to the inbound pipeline. + Manage Inside Sales dashboard (in Salesforce.com) in order to create visibility while simultaneously holding reps accountable to daily and monthly performance metrics. + Provide Sales Opps with accurate data regarding spiff/incentive plan pay out. + Own phone and software set up for new hires (Salesloft and Nice). + Write and maintain up to date cadences in Sales Engagement while verifying consistent and uniform usage. + Collaborate with product management on new product launches. + Participate in chat audit and feedback process. + Use quantitative data to conduct performance reviews and yearly merit process. + Collaborate with direct supervisor on Inside Sales SMART goals and Incentive Plan. + Understand buying personas associated with most common Brady verticals/industries. + Identify process improvements (particularly as they relate to the usage of Salesforce, Salesloft, Nice, and SAP) to allow for a more efficient workplace. + Monitor pipelines for all reps performing telesales work to ensure aggressive and ongoing follow up. What You Will Need To Be Successful: + Bachelor’s Degree. + Two years of proactive Inside Sales experience and two years of inbound Inside Sales experience. + One year of experience using Nice, Mitel, or comparable call center software such as five9, or Salesloft Sales Dialer. + Two years of Salesforce.com experience (or other relevant CRM). + High sense of urgency, highly decisive, with ability to delegate. About Us: Who we are:Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world. Our Benefits: + Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision + Generous 401(k) with company match + Paid time off and holidays + Opportunity to participate in incentive programs for all full-time employees + Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance + Education reimbursement opportunities + Scholarship program for children of Brady employees + A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities + Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management) + Dress-for-your-day dress code + Charitable contributions matched through Brady's Matching Gift program