**Overview** Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. **Essential Job Summary:** The Inside Sales Supervisor is responsible for leading and managing the Inside Account Management team to achieve sales targets and enhance customer satisfaction. This role involves developing sales strategies, monitoring performance metrics and providing coaching and training to team members. **Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.** + Coaching & training sales team, providing guidance, feedback, and support to help them improve their sales skills. + Demonstrated analytical skills with the ability to interpret and analyze large data sets to identify trends and drive data-informed decision making. + Leading and motivating the sales team to achieve their targets and objectives by setting clear goals, providing direction, and fostering a collaborative environment. + Maintaining a customer centric mindset focused on ensuring customer satisfaction through effective communication and problem resolution. + Generating sales reports and presentations, highlighting key performance indicators and areas for improvement. + Proactively identifying areas of improvement in the sales process and implementing changes to increase efficiency and productivity. + Establishing and maintaining strong relationships with internal stakeholders, to align sales strategies with overall organizational goals. + Implementing sales plans and strategies effectively, overcoming obstacles, and delivering results. **Requirements and Qualifications:** + Bachelor's Degree preferred but not required. + 3+ years in a management role. + Proven leadership experience in account management, customer service, or sales roles, preferably in the waste management or environmental services industry. + Advanced analytical skills managing large data sets. + Excellent organizational and time management abilities, with the capacity to manage multiple priorities and deadlines effectively. + Customer-focused mindset with a commitment to delivering exceptional service and support. + Proficiency in Microsoft Office Suite (Excel) and CRM software (e.g., Salesforce) for managing account information and communication. + Ability to work independently and as part of a team, with a positive attitude and willingness to collaborate across departments. + Understanding of waste management regulations, industry standards, and best practices is a plus. **Additional Information** This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. _Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and_ _prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._ _This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._ **Salary Range Minimum** USD $80,000.00/Yr. **Salary Range Maximum** USD $100,000.00/Yr. **ID** _2025-3015_ **Job Locations** _US-NJ-Teaneck_ **Category** _Sales_ **Position Type** _Regular Full-Time_