Inside Service Sales Representative
Extreme Networks
Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
We believe in “walking the walk” of our strong core values, which enable us to advance successfully together. Diversity and inclusion are vital parts of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come be part of something big with us! We are a global leader with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Inside Service Sales Representatives are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training.
Position Responsibilities:• Responsible for renewal quoting and upselling in a specified region/territory• Attain monthly/quarterly/annual quota on assigned region/territory• Weekly forecasting/commit – Service• Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue• Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA's• Manage service contracts/renewals for customers in assigned region/territory• Manage service sales campaigns and promotions for assigned region/territory• Close on time all service renewal opportunities• Regular pipeline and opportunity reporting both internally and externally, including SalesForce accuracy• Spot product upsell opportunities and work with the product account team• Work with internal teams to protect data integrity and manage service ordersRequirements:• Strong English verbal and written skills a must• 2+ years in Inside Sales experience required• Strong telephone communications skills comfortable calling on clients• Should have a desire to grow your career in Service Sales utilizing Consultative Sales techniques• Ability to work well in a fast paced, team environment• College Degree preferred• Interest and knowledge of software/hardware technologies preferred• Experience with Computer Networking technologies a bonus• Possess energetic and enthusiastic demeanor• Experience with required• Strong Microsoft Excel skills required• Up to 5% travel requirementExtreme Networks, Inc. () creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
We believe in “walking the walk” of our strong core values, which enable us to advance successfully together. Diversity and inclusion are vital parts of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come be part of something big with us! We are a global leader with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Inside Service Sales Representatives are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training.
Position Responsibilities:• Responsible for renewal quoting and upselling in a specified region/territory• Attain monthly/quarterly/annual quota on assigned region/territory• Weekly forecasting/commit – Service• Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue• Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA's• Manage service contracts/renewals for customers in assigned region/territory• Manage service sales campaigns and promotions for assigned region/territory• Close on time all service renewal opportunities• Regular pipeline and opportunity reporting both internally and externally, including SalesForce accuracy• Spot product upsell opportunities and work with the product account team• Work with internal teams to protect data integrity and manage service ordersRequirements:• Strong English verbal and written skills a must• 2+ years in Inside Sales experience required• Strong telephone communications skills comfortable calling on clients• Should have a desire to grow your career in Service Sales utilizing Consultative Sales techniques• Ability to work well in a fast paced, team environment• College Degree preferred• Interest and knowledge of software/hardware technologies preferred• Experience with Computer Networking technologies a bonus• Possess energetic and enthusiastic demeanor• Experience with required• Strong Microsoft Excel skills required• Up to 5% travel requirementExtreme Networks, Inc. () creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
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