The Role\: Inside Services Sales Representative Leader (Leads Virtual Services Sales Representative)

We are looking for an experienced Inside Services Sales Representative Leader to help us expand our new transactional business and improve existing operation in Services Division in Japan.

About

The mission of the Inside Services Sales Representative Leader is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads in order to develop and grow installed base services with sales activities remotely(e.g. phone, Internet, e-mail systems, and social media). In addition to lead management, he/she can be responsible to manage some delegated opportunities from the Outside Services Sales Representative’s related to Strategic and Targeted Accounts. He/she leads these inside sales activities by working closely with other Inside Services Sales Representatives as one team.

What will you do?

·  Quote and close deals for standard Services offers (spare parts, renewal contracts) across all business units to develop up & cross-selling

·  Develop and maintain relationship with customer

·  Lead Inside Services Sales Representative team including temporary staffs and work closely with Outside Services Sales Representatives and Services Operation team

·  Maintain the Installed Base data for customers

·  Develop new points of contact and potential account identified from marcom activities & campaigns, Field Engineers, and Call Center, etc