About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role, it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilise the Enterprise.

About Mindshare: A Leading WPP Media Brand

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here.

What We Can Offer You

At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.

Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London – a great space to hang out with colleagues and friends!

We also offer an extensive training programme to help guide your career development. There’s a wide range of options to suit everyone at all levels of your career.

Our Values & Behaviours

Our new values, of Energy, Empathy and Impact, not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare, we are open to difference. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.

Our Commitment

We want you to have the best opportunity to show us your skills and talents. Please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact the People Team (peopleteam@mindshareworld.com).

If you require any information on what to expect during the interview process, please also reach out to the People Team.

 

Role Summary and Impact

 

This is a fantastic opportunity for a commercially-minded and strategic Account Director to join our dynamic Insights team. You will be a pivotal leader, responsible for driving client growth, managing key accounts, and ensuring the successful delivery of our cutting-edge insights solutions.

As an Account Director, you will be one of the senior points of contact for our clients, responsible for building strong relationships, understanding their business challenges, and articulating the value of our full suite of insights capabilities. You will lead the response to client briefs, develop compelling proposals, and be instrumental in closing new projects.

This role requires a natural leader who can manage and inspire a team of insights professionals, while orchestrating complex projects from conception to completion. You will collaborate closely with our specialist technical teams in India (Solutions Architects, Backend Developers, BI Specialists) and our delivery teams in London to ensure our innovative data solutions are developed as planned and delivered seamlessly. Your ultimate goal is to ensure exceptional project delivery, foster high client satisfaction, and maintain strong team engagement and morale, solidifying Mindshare's position as a leader in data-driven strategy.

Your Mindset

Commercial & Strategic Leader: You are a natural at building senior client relationships, spotting commercial opportunities, and translating complex data solutions into strategic growth drivers for clients. Influential Communicator: You excel at storytelling, articulating the value of complex technical and data-led projects to non-technical stakeholders, and influencing clients to invest in our insights solutions. Collaborative People Manager: You are an inspiring leader who can manage, mentor, and motivate a team. You foster a positive and collaborative environment that encourages high performance and keeps team morale high across different locations. Pragmatic Project Orchestrator: You are highly organised and thrive on overseeing multiple projects. You ensure every project is delivered on time, to the highest standard, and exceeds client expectations. Technically Curious: While you are not a coder, you have a strong conceptual grasp of data architecture, backend processes, and BI solutions. You are genuinely interested in how technology powers insights and can confidently discuss our technical capabilities.

Skills and Experience

Essential Criteria

Proven experience in a client-facing leadership role such as Account Director or Senior Insights Manager within a media agency, consultancy, or data-driven marketing environment. Demonstrable track record of managing and growing a portfolio of client accounts, building trusted relationships with senior stakeholders. Strong commercial acumen, with experience leading responses to briefs, writing compelling proposals, and securing new business. Proven experience in people management, including leading, mentoring, and developing a team to achieve excellence. Exceptional project management skills, with the ability to oversee complex projects and coordinate effectively between clients, onshore, and offshore technical teams. A strong understanding of the data and analytics landscape; able to confidently discuss the strategic role of data pipelines, cloud platforms (e.g., GCP), and BI tools (e.g., Looker Studio, Power BI). Deep understanding of the total marketing process and how data-driven insights inform media strategy and drive business outcomes. Passion for understanding consumer behaviour and leveraging it to create impactful client strategies. Excellent communication, presentation, and influencing skills.

Preferred Criteria

Experience working with distributed or off-shore technical teams. Experience in the media, advertising, or MarTech/AdTech industry. Familiarity with the Google Cloud Platform (GCP) ecosystem (e.g., BigQuery, Vertex AI) and its application in marketing analytics. Familiarity with AI-driven solutions and their application in extracting business insights. Experience working on projects involving consumer intent modelling, market trend analysis, or similar advanced analytical solutions.

Responsibilities

Client & Commercial Leadership: Own the client relationship on key accounts, acting as a senior strategic advisor. Lead the development of proposals and statements of work, driving commercial growth for the Insights team by identifying and closing new project opportunities. Team Leadership & Management: Lead, mentor, and manage a team of Insights Managers and Analysts. Foster a collaborative and supportive team culture, manage resource allocation, and ensure high team morale and engagement. Project Delivery Oversight: Oversee the end-to-end delivery of all projects within your portfolio, ensuring they are delivered on time, within budget, and to a standard that exceeds client expectations. Strategic Collaboration: Act as the central point of contact between senior clients, the London-based insights team, and the off-shore technical team in India. Ensure seamless communication, alignment on project goals, and smooth execution. Strategic Counsel: Translate complex findings from our technical solutions into clear, compelling, and actionable strategic recommendations that address client challenges and drive their business forward. Quality Assurance: Be accountable for the quality of all client deliverables, ensuring that presentations, dashboards, and reports effectively tell a story and demonstrate tangible value. Innovation: Work with the Insights Business Director and CX Partner to contribute to the strategic direction of the team, identifying opportunities for new products, services, and process improvements.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

 

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