Sinch is looking for an Install Base Account Manager to focus on increasing existing account-based sales. This individual will work closely with Sales and Support leadership in efforts to execute business processes, follow best practices, and help meet the needs of our existing customer base. This individual will evangelize Sinch’s diverse product suite, resulting in the adoption, expansion, and renewal of Sinch’s customer base.

Responsibilities Maintaining relationships with accounts with MRR of 1k-50k Conduct monthly & quarterly account reviews Prospect into existing accounts to proactively find new opportunities Cross-sell/up-sell the product portfolio Managing a high-velocity sales funnel Lead the customer lifecycle journey Forecast account growth on a monthly basis