Responsibilities

Customer Interaction\: Engage with customers to understand their needs and provide effective solutions.Internal Team Collaboration\: Work closely with internal teams to ensure smooth operations and execution of plans.Work Execution Planning\: Develop and implement effective work execution plans to meet project objectives.Technical Support\: Collaborate with Service CSS partners in daily activities to enhance customer satisfaction, providing technical support as needed.Communication and Coordination\: Exhibit strong communication skills and coordinate effectively within the team.Lead Management\: Identify opportunities and convert them into business leads through strategic engagement.Software Integration\: Possess a solid understanding of software and monitoring tools, along with data center customer support experience to manage critical environments effectively.