Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Installation Coordinator to join our amazing culture. In this role, you will be responsible for scheduling, management of certifications, credentialing, and training plans for the installation team colleagues. You will provide administrative support for items such as labor compliance, performance reviews, bid qualifications, etc. This is not a position where there will be time in the field regarding quality assurance, mentoring, or technical guidance. Though a strong understanding of the activities in the field will be advantageous in determining how to manage assignments of the team members. As an Installation Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

 

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* Candidate can work out of Albany, NY or Syracuse, NY office.

 

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Installation Coordinator.

 

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.  We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

 

What you’ll do with “Our Training and Your Experience”

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Acts as the interface for Project Managers for all resource needs. Ascertains what type of resources are required, the length of the assignment and other details to ensure a successful project installation. Optimizes assignments to ensure correct assignments and maximizes resource utilization. Supports schedule changes such as fast track projects, colleagues calling in sick, changes in priorities, etc. Assigns team members to projects and maintains the team’s schedule. Organizes and manages the credentials and certifications for the installers. Identifies gaps in our current team’s qualifications and develop a training plan to address the gaps. Processes timesheets. Develops training plans, perform performance reviews. Participates in the recruitment process. Supports administrative requirements such as prevailing wage, bid qualifications, labor estimation for bids when consulted. Performs other duties and responsibilities as requested or required.

 

What You’ll Need

Solid construction skills and understanding of system plans. Understanding of blueprints, design drawings including wiring and labeling methods, system wiring, wiring methods, and cable support installation. Excellent customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted. Solid organizational skills and the ability to handle multiple projects tasks simultaneously. Excellent attention to detail. Solid verbal, written and interpersonal communication skills. Solid ability to facilitate a collaborative working environment for customers and team members.

 

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan Corporate Social Responsibility Day And much more…

 

Requirements:

Education: High School/GED or equivalent experience

Minimum Experience: 1+ years of administrative support or relevant field

Previous experience in maintaining and registering in industry state licensing programs

Preferred Experience: (but not required):  

Experience in 1 or more of the following industries: electronic/electrical, fire alarm & life safety, data-cable installation and/or building automation

 

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

 

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted.  If the position is posted in multiple locations or is a remote position, the salary range may vary.  Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.