Installation Manager
Window Nation, LLC
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
The Installation Manager reports to the Branch Manager based in this location and is responsible for overseeing and managing the installation of replacement windows, siding and doors in their assigned market area. The Installation Manager will ensure that both the work completed and the customer's satisfaction meets or exceeds company standards. Core Role ResponsibilitiesRecruits, selects, trains, and manages direct reports Performs Services & Measures as necessary Select, monitor and validate 1099c installation crew, document and maintain skill matrix. Process install pay. Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing Serves as customer service liaison when install related problems arise Works with scheduling coordinators to ensure appropriate crew assignments Oversees job sites to ensure quality installs are complete; attends remeasurements appointments when necessary Responsible for quality job inspections and audits to ensure crew performance is at the highest standards Delivers materials to job sites when required Approves additional costs on job sites Manages run rates & guild quality scores Maintaining a driving record that meets company’s insurance standards Manage install jobs through completion Review sold projects to ensure all indirect materials are identified, ordered and received prior to day of install. Basic QualificationsHS Diploma or GED4+ years of relevant leadership experience 4+ years experience of general construction knowledge3+ years of customer issue resolution experience1+ years of experience with windows to include measuring and service, installation in lieu of service Experience working with installation crewsValid drivers license Preferred QualificationsCollege degree or other secondary education preferredExperience with warehouse management High proficiency-level in Microsoft Office SuiteExpertise in CRMs; Salesforce experience a plus Customer-centric mindsetDemonstrated success in deadline-driven and high-pressure environmentWindow Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
The Installation Manager reports to the Branch Manager based in this location and is responsible for overseeing and managing the installation of replacement windows, siding and doors in their assigned market area. The Installation Manager will ensure that both the work completed and the customer's satisfaction meets or exceeds company standards. Core Role ResponsibilitiesRecruits, selects, trains, and manages direct reports Performs Services & Measures as necessary Select, monitor and validate 1099c installation crew, document and maintain skill matrix. Process install pay. Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing Serves as customer service liaison when install related problems arise Works with scheduling coordinators to ensure appropriate crew assignments Oversees job sites to ensure quality installs are complete; attends remeasurements appointments when necessary Responsible for quality job inspections and audits to ensure crew performance is at the highest standards Delivers materials to job sites when required Approves additional costs on job sites Manages run rates & guild quality scores Maintaining a driving record that meets company’s insurance standards Manage install jobs through completion Review sold projects to ensure all indirect materials are identified, ordered and received prior to day of install. Basic QualificationsHS Diploma or GED4+ years of relevant leadership experience 4+ years experience of general construction knowledge3+ years of customer issue resolution experience1+ years of experience with windows to include measuring and service, installation in lieu of service Experience working with installation crewsValid drivers license Preferred QualificationsCollege degree or other secondary education preferredExperience with warehouse management High proficiency-level in Microsoft Office SuiteExpertise in CRMs; Salesforce experience a plus Customer-centric mindsetDemonstrated success in deadline-driven and high-pressure environmentWindow Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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