Installation Manager

Creating a fresh solution to bath remodeling, C Barton Services offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

Primary Purpose & Function
America’s number one growing Acrylic Bath System Company, C Barton Services is seeking an Installation Manager in our Southcentral PA and surrounding areas. We offer a very competitive compensation package.

Job Responsibilities
Experience in acrylic bath systems is a requirement.
Quality Assurance experience required.
Participate in Hiring & Training
Review time sheets
Manage the installation team and ensure they meet their accountabilities
Maintain 100% customer satisfaction
Contact customers 1 week after install for satisfaction review
Contact customers on a weekly basis to keep them informed of the production timeline.
Plan and schedule all installations
Review contracts with Sales team prior to ordering
Order all products
Complete permits if required
Manage relationships with vendors
Manage incoming products and warehouse
Assist Installers issues during installation
Collect Installers Time sheets, Receipts for payroll
Maintain calendar and update with installs scheduled
Maintain calendar for installers requested off days
Coordinate all warranty and service calls
Review your job cost to determine recommendations for improvement
Complete analysis on root cause of service calls