Responsibilities Interaction with customer. Interaction with Internal Team. Planning the Execution work. Technical Support\: working closely with Service partners in day to day activities to enhance customer satisfaction. Provide Technical Support for Customer Communication Skills\: Shall have good communication skills and good coordination within the team. Lead Management \: Shall have skill set to identify the Opportunities & convert in to Business Leads. Software Integration \: Shall have good knowledge about the software & monitoring tools.