Job Posting Title:

Instructional Design Project Manager

Req ID:

10108077

Job Description:

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do! At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Operations Training team supports the Operations at Walt Disney World Resort by using our expertise to provide strategic and innovative learning solutions to prepare, develop, and enable our Cast to deliver incredible experiences for our Guests. Our objective is to ensure our Cast members earn their ears to be successful in their operational roles and inspire the beginning of their Disney journey.

The Instructional Design Project Manager will create and develop core training and specialized program content for all lines of business. They will use critical thinking and problem-solving to build effective training materials, activities, and relevant learning solutions to ensure learning content is retained and relevant.

This is an exciting opportunity to make a significant impact on the learning journey of our Cast members.

This position will report to the Manager of Instructional Design.

What You Will DoBuild deep knowledge and understanding of multiple businesses to interpret needs and challenges, proactively recommend sophisticated learning solutions, and determine readiness for these solutions in close collaboration with senior management.Leverage knowledge gained from research, observations, and existing training experiences to enable effective consultation with key clients.Consult and lead collaborative discussions with business leaders and internal stakeholders to develop engaging and holistic learning strategies to make innovative training solutions that drive value, build skills and capabilities, and encourage accountability for Cast and Leadership.Effectively communicate and influence multiple levels of leadership to drive alignment on training recommendations that support the defined business need.Ensure compliance with legal, safety, regulatory, and business regulations.Maintain a clear understanding of various participant learning styles to present the best teaching and learning environment for diverse participants.Initiate and manage throughout the lifecycle of a project, including initiation, designing project plans, executing all milestones and tasks, monitoring risk, and successfully reaching stated learning goalsCurate and assemble content across a variety of different types of learning experiences such as virtual instructor-led, in-person learning experiences, and self-directed learningAuthor scripts and other course materials, applying various writing styles and demonstrating expertise in grammar, punctuation, spelling, company nomenclature, and copyright complianceBuild and continuously review in-person, computer-based, and video assets for accuracy and quality ensuring content reflects Cast Member needs.Provide creative direction and collaborate with the Graphics/Multi-media team to create visually engaging training productsManage the piloting and testing of training content – assessing needs and gathering feedback amongst various stakeholdersRequired Qualifications & SkillsExperience creating learning solutions using instructional design models and techniquesPresentation skillsExcellent writing, editing, and storytelling skills are required, as well as knowledge of how to write and produce videoAbility to work with ambiguity and agility in a constantly evolving environmentAbility to present a clear, thorough content strategy to various audiences and articulate how this approach supports the learning objectives definedAbility to quickly absorb organizational nuances and “speak the language” of the clientAbility to gain credibility and influence executive audiences through communication skillsProject management experience/skills, with a high level of organization and the ability to prioritize multiple projects at once with little directionExperience writing in a professional setting including but not limited to stories, project plans, storyboards, technical skills, designs, and/or content for learning experiencesAbility to understand business strategy and translate it into learning solutionsExperience developing both in-person, computer-based, and video trainingLead development of training experiences, including guidance towards graphic design and video componentsUnderstanding of adult learning principles and hands-on experiential learning activitiesPreferred Qualifications3+ years experience in Project Management.3+ years of experience as an Instructional DesignerDisney experience, including managing Operations Cast MembersExperience with Articulate StorylineMaster's degree or equivalent experienceEducationBachelor’s degree in a related field (Content/Instructional Design, Organizational Design, or Communications) or equivalent work experienceAdditional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

This job is located in Lake Buena Vista, FL

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Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Posting Segment:

Park Ops

Job Posting Primary Business:

Cast & Guest Experience Strategy (WDW)

Primary Job Posting Category:

Instructional Design Training

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Lake Buena Vista, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2025-01-13