• Helps develop high-level design documents, storyboards, and audio narration scripts. 

• Develops effective, interactive learning solutions, mapped to learning objectives and business performance goals. 

• Develops courseware for live (i.e., instructor-led), online (i.e., synchronous virtual, asynchronous), or blended delivery platforms. 

• Incorporates technology and adult learning theory to broaden appeal of learning solutions (i.e. Web 2.0, audio, voice-over, video, graphics, simulations, animations, scenarios, gamification, etc.). 

• Develops content compatible with technical standards for accessibility as outlined in WCAG (currently v2.0) and Section 508 (US). 

• Develops content compatible with LMS standards (i.e. SCORM, AICC, or Tin Can/Experience API). 

• Revises and updates courseware as needed.

• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties. 

• Works under immediate supervision. 

• Perform other duties as assigned by management. 

• At least one year’s experience as an Instructional Designer, writing scenario-based, interactive, multi-media-based, and virtual instructor-led courseware. 

• Experience and understanding of adult learning theory, methods, and techniques. 

• Experience with ADDIE or other instructional system design models. 

• Experience with courseware rapid development tools (e.g., Adobe Captivate, Adobe Presenter, Lectora Inspire, Camtasia Studio, Articulate Studio, Articulate Storyline, or equivalent). 

• Experience with Adobe Creative Suite (e.g., Acrobat, Photoshop, and Illustrator). 

• Experience with distance learning tools, virtual classroom platforms (e.g., Adobe Connect, Webex) and learning management systems (e.g., Saba, Moodle, CourseMill, SharePointLMS). 

Knowledge, Skills, Abilities & Other Characteristics: 

• Proficient with Microsoft Office tools including Publisher, Visio, Word, Excel, PowerPoint, and Outlook. 

• Proven, effective communication skills including technical writing. 

• Possesses detail-oriented project management skills with an emphasis on prioritization and attention to multiple deadlines. 

• Self-learner with a demonstrated interest to stay current/ahead of learning technology and methodologies. 

• Proven collaboration and customer service skills with internal/external partners (team, SMEs, and business partners). 

• Must be detail-oriented with a concern for quality expressed by continually initiating system and process improvements. 

• Ability to adapt to a flexible schedule and changing priorities. 

• Ability to prioritize and organize work in a multitasked environment. 

• Works under immediate supervision and pre-established guidelines, standard processes and procedures