Location: Pensacola, FL-Hybrid-1 day onsite is required

All Instructional Designer I expectations, plus:

Leads/manages complex and cross-functional projects with multiple deliverables and POCs with no or very minimal supervision; to include leading team meetings, updating leadership, documenting progress, developing and executing project plan, conducting postmortems, and meeting deadlinesWorks well under pressure, in ambiguous situations, and with shifting priorities and dates; remains composed and can complete task on time and at a high quality; has the knowledge and experience to make sound and quick decisions that may impact the project or the client; is seen as a role model in this areaConducts needs analysis on strategic and/or high profile projects, identifies the most effective instructional approach that meets client needs, develops complex training proposals, and can negotiate timelines and deliverablesIncorporates established design tools to ensure consistency in branding, standards, and aestheticsAnalyzes existing programs, striving for metrics to estimate return on training investmentDemonstrates strong expertise in the design and development of training and resource materials in a variety of formats and can pass on knowledge to newer teammates; no or very minimal rework is neededTests developed course content, training games, graphic designs and other technology driven productsIdentifies organizational themes; conducts research for new programs; ensures new/existing content is aligned with the organization strategically and culturallyCollaborates with teammates in all locations to provide seamless service; ensure consistency in all content delivered by SMDLSComfortably and effectively facilitates meetings/discussions and conducts presentations for all levels of the organization, including leadership up to and including executivesManages assigned projects including leading team meetings, updating leadership, documentation progress, developing and executing project plans, and meeting deadlinesDemonstrates forward thinking; drives implementation of new ideas and strategies in new and revised contentAnticipates areas of management concerns and needs via formal/informal avenues; identifies problems and potential solutions; communicates concerns and recommendations professionally to team and leadershipBuilds strategic relationships across the organization; uses networks effectivelyConstantly analyzes processes and methods and proposes new strategies to increase efficiency and quality, while still meeting the needs of the organization; takes initiative to implementProactively collaborates with ISD, vendors, and training community to ensure appropriate tools are acquired, upgraded, and maintainedWorks on complex issues requiring in-depth knowledge of SMD objectives; participates in developing SMD Learning Solutions policies, standards, and processesLooks for ways to develop self and teammates; shares ideas; researches methods and trends; makes an impact on the training community; is a resource and regarded as an SME in one or more areas of expertiseMentors and guides teammates in a formal or informal capacity on a variety of skills; does not directExhibits discretion in working on projects of a sensitive nature, including those that may be confidentialChampions changes and leadership decisions; helps teammates understand the why and reasoning for changesFunctions as a role model, handling multiple projects/tasks/assignments with comfort and composureActs as informal leader for specific site and entire team; represents team in challenging ideas or processes; understands when, how, and to whom ideas are challengedAssists supervisor in a variety of areas as needed (planning, budgeting, etc.); acts as a back-up supervisor when needed (supervisor’s absence)

Qualifications – All required unless otherwise noted as desired

Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experienceAbility to adapt to fluctuating work-flowAbility to compile, organize and present information clearly and conciselyExperience in working and participating in cross-functional, multi-dimensional teams and projectsSignificant experience in evaluating the effectiveness of courses and learning products and delivery methodsSignificant experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven productsAdvanced knowledge of instructional design to develop courses for products, processes and/or skillsAdvanced knowledge of instructional theories, educational psychology, educational theory, tools and resourcesAdvanced organizational, planning and time management skillsAdvanced research, analytical, and problem solving skillsAdvanced skill capturing and translating processes and requirements into easily understood termsAdvanced skill in assessing departmental/branch training needs and researching topics for course developmentAdvanced skill in building strategic and execution-focused plans and alliances with partner leadershipAdvanced skill interacting tactfully and effectively in difficult situationsAdvanced skill to successfully influence, lead and/or guide others towards goalsAdvanced verbal and written communication skillsEffective database and presentation software skillsEffective skill collaborating with various external and internal technical and/or functional contactsEffective skill communicating with all levels within an organizationEffective skill guiding and training less experienced staffEffective word processing and spreadsheet software skillsDesired - Significant experience in multi-media trainingDesired - Advanced knowledge of Navy Federal products, services, programs, policies and procedures